Wipro Off Campus Recruitment | Customer Service Representative – Fresher

  • Jobs4fresher Team
  • December 30, 2023
  • Across India, 2021 Batch, 2022 Batch, 2023 Batch, Any Graduate, B.Com/M.Com, B.E/B.Tech, B.Sc/M.Sc, BA/MA, BBA/MBA, BCA/MCA, Experienced Jobs, Featured, Fresher Jobs, india, IT Jobs, Jobs, Noida, Offcampusjobs, Uttar Pradesh, Work From Home
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Compensation & Benefits Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of Customer Service Representative for the Noida, Uttar Pradesh, India location. The complete details about Wipro Off Campus Recruitment are as follows.

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Company Name:- Wipro

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Job Position:- Customer Service Representative

Job Location:- Noida, Uttar Pradesh, India

Salary Package:- As per Company Standards

Req Id:- 3041842

Required Qualification & Skills:-

  • Process Knowledge – Knowledge of assigned process, tools andsystems
  • Knowledgeable about competency requirements. Demonstrates (inparts) frequently with minimal support and guidance
  • Consistently demonstrates the full range of the competency withoutguidance
  • Extends the competency to difficult and unknown situations aswell.

  • Behavioral Competencies

  • Collaborative working
  • Problem solving and decision making

  • Attention to Detail

  • Execution Excellence

  • Client (Internal) Centricity

  • Effective Communication
Role Purpose & Responsibilities:- The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
  • Support process by managing transactions as per requiredquality standards
  • Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries
  • Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
  • Stakeholder Identification Purpose ofInteraction
Wipro Off Campus Recruitment Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-Campus Jobs Apply Link Oracle Click here Mastercard Click here Standard Chartered Click here Epiq Systems Click here GitLab Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume 😍

Discover more

City & Local Guides

Job Listings

Compensation & Benefits Wipro Off Campus Recruitment:-

Wipro is hiring candidates for the role of Customer Service Representative for the Noida, Uttar Pradesh, India location. The complete details about Wipro Off Campus Recruitment are as follows.

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Company Name:- Wipro

Discover more

Travel Guides & Travelogues

Resume

Internship

Job Position:- Customer Service Representative

Job Location:- Noida, Uttar Pradesh, India

Salary Package:- As per Company Standards

Req Id:- 3041842

Required Qualification & Skills:-

  • Process Knowledge – Knowledge of assigned process, tools andsystems
  • Knowledgeable about competency requirements. Demonstrates (inparts) frequently with minimal support and guidance
  • Consistently demonstrates the full range of the competency withoutguidance
  • Extends the competency to difficult and unknown situations aswell.

  • Behavioral Competencies

  • Collaborative working
  • Problem solving and decision making

  • Attention to Detail

  • Execution Excellence

  • Client (Internal) Centricity

  • Effective Communication
Role Purpose & Responsibilities:- The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
  • Support process by managing transactions as per requiredquality standards
  • Deliver excellent customer service through effectivediagnosis and troubleshooting of client queries
  • Build capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client
  • Stakeholder Identification Purpose ofInteraction
Wipro Off Campus Recruitment Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-Campus Jobs Apply Link Oracle Click here Mastercard Click here Standard Chartered Click here Epiq Systems Click here GitLab Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume 😍

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...