WHS Officer (Fulfillment & Operations)

As a OTR WHS Officer, you will be responsible for implementing and maintaining Amazon’s road safety programs to ensure safe transportation operations. You will work closely with Delivery Service Providers (DSPs), drivers, and operations teams to proactively identify risks, drive safety initiatives, and ensure compliance with regulatory and company safety standards. This role requires a strong ability to analyze data, conduct safety training, and implement process improvements to enhance driver and road safety performance.

Key job responsibilities

  • Safety Monitoring & Risk Management
    • Conduct regular safety reviews to analyze incidents, track safety metrics, and identify trends.
    • Monitor driver safety scores and implement corrective actions where necessary.
    • Assess weather conditions and communicate road hazard alerts to mitigate risks.
  • Field Visits & Driver Engagement
    • Conduct on-road safety observations and ride-along with drivers to reinforce safe driving behaviors.
    • Perform safety audits at delivery stations and assess infrastructure hazards.
    • Engage directly with drivers and leadership to coach on best practices for safe driving.
  • Incident Investigations & Compliance
    • Lead accident investigations, near-miss analyses, and root cause determinations.
    • Develop and implement corrective action plans based on investigation findings.
    • Ensure compliance with regulatory safety standards and internal Amazon policies.
  • Training & Capability Building
    • Conduct safety training sessions for drivers, safety leads, and station teams.
    • Develop and update training materials to reflect new safety initiatives and industry best practices.
    • Track training completion rates and ensure consistent knowledge reinforcement.
  • Stakeholder Collaboration & Program Implementation
    • Work closely with DSPs, station operations teams, and regional safety managers to align on safety goals.
    • Lead the rollout of new safety initiatives, campaigns, and process improvements.
    • Participate in cross-functional meetings to drive a culture of safety across all stakeholders.
  • Data Analytics & Reporting
    • Maintain and analyze safety performance dashboards, tracking key metrics such as incident rates and driver compliance scores.
    • Generate detailed safety reports with actionable insights for leadership and stakeholders.
    • Identify trends and areas for continuous improvement using data-driven decision-making.
  • Strategic Planning & Continuous Improvement
    • Develop long-term safety programs aimed at reducing incidents and enhancing driver safety performance.
    • Allocate resources effectively to prioritize safety initiatives based on risk assessments.
    • Ensure alignment with Amazon’s global road safety standards and contribute to best practice sharing across regions.
  • Audits & Compliance Reviews
    • Conduct compliance checks on DSPs, ensuring adherence to safety regulations and operational best practices.
    • Perform policy reviews, documentation audits, and ensure regulatory updates are effectively communicated.
    • Assess safety program effectiveness through structured audits and stakeholder feedback.

Basic Qualifications

  • Bachelor's degree
  • 1+years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering
  • Experience implementing lean principles and process improvement in an operational environment.
  • We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based based on shift patterns and business needs.

Preferred Qualifications

  • Excellent written and verbal communication skills, including comfort interfacing with site leaders.
  • Strong analytical skills with demonstrated problem solving ability.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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