Voice & Accent Trainer (Noida)

Role & responsibilities Preferred Competencies : We are looking for a agile Voice coach who will conduct communication training for New Hire Training Batches. Language & Communication - Develop a schedule to assess training needs - Ability to train on sounds (IPA), grammar and soft skills - Excellent verbal and written communication skills Your roles and responsibilities include: - Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness - Provide Feedback and suggestions for improvement - Publish Dashboards at defined intervals - Publish compliance dashboards as per plan - Flexibility and Availability for any ad-hoc business requirement - Ensure Confidentiality, Availability and Integrity of Data - Provide Feedback and suggestions for improvement - GAP Analysis & Controls - Continuous Focus and Drive to meet and exceed department SLAs - Conduct New Hire training and Refresher training based on TNA - Conduct V&A; interviews for the process Key Deliverables (KRA/Measure): - Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software - Ability to train on sounds (IPA), grammar and soft skills - Excellent verbal and written communication skills - Should have good knowledge of audit and evaluation function - Should have good understanding capabilities to improve customer experience - Ready to work in Shift timing as per process requirement - Knowledge of usage of MS Office - Must be fluent in English language

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...