TikTok Shop E-Commerce Specialist | Independent Contractor | Part-Time | Remote

We are looking for a proactive and creative TikTok Shop & E-Commerce Operations Specialist to help manage and grow our TikTok Shop. This is a hands-on role covering shop operations, affiliate management, customer reviews, product research, new product launches, and video/content creation.

Responsibilities

  • Manage day-to-day TikTok Shop operations
  • Create, update, and optimize product listings, including titles, descriptions, images, variations, pricing, and keywords
  • Research new product opportunities, trending products, niches, competitors, pricing, and customer demand
  • Recommend new products based on research and TikTok trends
  • Assist with new product creation and launches from initial research through listing and promotion
  • Manage the TikTok Shop Affiliate Program
  • Research and recruit relevant creators and affiliates
  • Send affiliate invitations and manage product sample requests
  • Follow up with creators who receive samples
  • Track affiliate videos, sales, commissions, samples, and creator performance
  • Build relationships with high-performing affiliates
  • Monitor and respond to customer reviews, questions, and messages
  • Handle negative reviews and customer concerns professionally
  • Monitor orders, cancellations, returns, refunds, account health, and listing issues
  • Create and manage promotions, coupons, discounts, and TikTok Shop campaigns
  • Monitor competitors and identify opportunities to improve products, pricing, listings, and promotions

Video & Content Creation

  • Create and edit short-form TikTok videos regularly
  • Create product demos, promotional videos, unboxing-style videos, problem/solution videos, gift-focused videos, and other engaging product content
  • Research viral TikTok trends, hooks, formats, sounds, and competitor content
  • Write hooks, scripts, captions, and on-screen text
  • Turn existing product photos and raw footage into multiple video variations
  • Use CapCut, Canva, AI tools, and other video/content creation tools
  • Create AI-assisted product videos where appropriate
  • Post and optimize TikTok content
  • Test different hooks, video styles, and product angles
  • Track video performance, engagement, clicks, conversions, and sales
  • Use performance data to improve future content

Reporting & Growth

  • Track overall TikTok Shop performance
  • Maintain organized records for products, affiliates, samples, reviews, and content
  • Provide a simple weekly update covering sales, affiliate activity, content performance, reviews, new product opportunities, and important issues
  • Proactively suggest ideas to increase traffic, conversion, affiliate participation, and sales

Requirements

  • Previous TikTok Shop experience strongly preferred
  • Experience with TikTok Shop affiliate/creator management
  • E-commerce product research experience
  • Experience creating and editing TikTok/Reels/Shorts content
  • Strong understanding of TikTok trends, hooks, and short-form content
  • Experience with CapCut, Canva, spreadsheets, and AI tools preferred
  • Good written English and communication skills
  • Strong attention to detail
  • Reliable, organized, and able to work independently
  • Proactive mindset — able to identify opportunities and take ownership rather than waiting for individual tasks

This is a part-time, remote independent contractor position with a fixed monthly rate. We are looking for someone who can take ownership of both the daily operation and growth of our TikTok Shop, including affiliates, products, customers, and content.

When applying, please include your TikTok Shop experience, affiliate management experience, product research experience, and 3–5 examples of short-form videos you have personally created or edited.

Pay: ₹200,000.00 - ₹250,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Work from home

Work Location: Remote

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