Teleperformance Customer Support | Freshers Can Apply

Teleperformance is looking for motivated candidates to fill customer support positions. Applicants who are a communicator with a passion for delivering great customer experiences, this could be the job for you.

Teleperformance is a world-renowned company that partners with the best global brands, providing a professional environment focused on employee development. In this job, Company will give full training, ongoing support and clear routes for career progression.

  • Company:  Teleperformance Inc.
  • Field: Customer Service and Business Process Outsourcing (BPO)
  • Job Type: Full-time
  • Experience Level: Open to both new and experienced candidates
    Customer Support Focus

Job Role:

The main role of this jobs is answering questions and resolving issues across a variety of communication channels. It is vital that they are truly committed to customer first behavior and that they handle all interactions in a professional manner.

Why this role is a great opportunity

  • Join a global company that is a leader in its field.
  • Benefit from professional training and continuous development of skills.
  • Enjoy a positive and inclusive environment.
  • Think about how you will develop your career over time.
  • Learn from the best customer service practices in the world.

We are looking for people who enjoy engaging with others and solving problems. We are looking for someone with a positive attitude, a willingness to learn and a good team player.

Requirements:

  • Excellent communication skills, both verbal and written.
  • Basic computer skills
  • Customer satisfaction is our Number 1 priority.
  • A talent for solving problems.
  • A professional and positive approach.

If you are ready to start or grow your career in customer service this is an excellent chance to gain experience with a major global company.

All interested candidates are invited to apply through the official recruitment channels of the company.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...