Telecom Domain Subject Matter Expert (SME) TCS
We are seeking a Telecom Domain Subject Matter Expert to bridge the gap between complex telecommunications infrastructure and advanced data-driven solutions. In this role, you will act as the primary technical authority, guiding the integration of AI and analytics into core sales and operational workflows. Your mission is to translate intricate domain challenges into scalable technical strategies that drive measurable business efficiency. Key Deliverables Architect data-driven strategies that optimize telecom sales cycles and operational performance. Collaborate with cross-functional engineering teams to implement AI-based solutions for network and service analytics. Translate complex telecommunications business requirements into actionable technical specifications for development teams. Analyze large-scale operational datasets to identify trends, bottlenecks, and opportunities for process automation. Lead the alignment of technical product roadmaps with evolving industry standards and market demands. Provide expert guidance to stakeholders on leveraging predictive analytics to improve customer acquisition and retention. Essential Requirements Minimum of 5+ years of professional experience within the telecommunications industry. Deep functional expertise in telecom operations, including network lifecycle management and sales support systems. Proven ability to interpret complex data sets and translate them into strategic business insights. Strong understanding of AI and analytics applications within a large-scale enterprise environment. Demonstrated experience in stakeholder management and cross-functional project leadership. Preferred Qualifications Experience with cloud-based data platforms and modern business intelligence tools. Prior exposure to digital transformation initiatives within a large-scale service provider environment. Certification in data science, AI, or relevant telecommunications management frameworks. What We Offer Opportunity to influence large-scale digital transformation projects that impact millions of users. Exposure to cutting-edge AI and analytics technologies within a global enterprise environment. A collaborative culture that values technical expertise and strategic problem-solving. Clear pathways for professional growth and leadership development within the organization. Success in This Role Success is defined by your ability to seamlessly integrate technical analytics into daily operations, resulting in measurable improvements in sales efficiency and operational uptime. You will be considered successful when your insights directly influence decision-making processes and lead to the successful deployment of AI-driven solutions that solve critical business pain points. Additional Information This is a full-time, onsite role based in Delhi, requiring daily presence at the office to facilitate close collaboration with local teams. The role involves regular interaction with senior stakeholders and technical leads, requiring strong communication and presentation skills.