Supply Chain Manager - Lead AT REMOTE - US HRS Night shift in India

<p><strong>Fully remote - This role is open as 12 Months duration with GOOGLE (Project Extension/Termination Depends on your performance can say it's a long term deal)</strong></p><p>Work time zone – US PST time zone, 8 am-5 pm which is night shift in India from 08:30/9 PM IST to 05:30/6 AM IST or India Standard Time</p><p><br></p><p><strong>RESPONSIBILITIES </strong></p><p>Run the daily operating rhythm: stand-ups, lane assignments, workload balancing, and end-of-day status across the team. </p><p>Assign and rebalance lanes as volumes shift between integrators, sites, and commodities. </p><p>Own SLA and KPI performance for the India team, including OTD, ASN timeliness, GR posting, and exception aging. Spot the trend before client does. </p><p>Act as first escalation point for the analysts. Decide, unblock, or escalate to the US Program Lead with a recommended action attached. </p><p>Prepare and present team results in weekly business reviews, and contribute the operational content for monthly KPI reports and QBRs. </p><p>Onboard and train new hires, build cross-training so no lane depends on one person, and maintain backup coverage for leave and attrition. </p><p>Own the SOP library: keep procedures current, close gaps when the process changes, and standardize practices between the Hyve and Ericsson lanes. </p><p>Give regular performance feedback, flag capability gaps early, and sit on the interview panel for future hires. </p><p><br></p><p><strong>REQUIRED EXPERIENCE AND SKILLS </strong></p><p>Eight or more years in hands-on supply chain operations, with at least three years leading a team of five or more. </p><p>Hands-on ERP fluency, ideally SAP MM, covering master data, PO, and inventory transactions. Able to validate an analyst’s work, not just review it. </p><p>Physical goods experience in hardware, manufacturing, or data center environments, including international cross-border shipping and inventory management. </p><p>Proven ownership of SLAs and operational KPIs, with experience presenting performance and root cause to client or senior stakeholders. </p><p>Strong Excel and client Sheets. Builds trackers, dashboards, and team-level reporting independently. </p><p>Executive-grade written and spoken English. Can hold the room in a live client review and push back on a supplier without damaging the relationship. </p><p>Able to sustain meaningful overlap with US Pacific-time stakeholders, and comfortable with ambiguity and shifting priorities.</p>

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