📋 Job Details at a Glance 📍 Location Remote — India 🏢 Company Azurreo 👥 Experience 2+ years 🎓 Qualification BE/BTech/BCA/BSc IT/Diploma or equivalent 📅 Eligible Batch 2023, 2024, 2025, 2026 📄 Job Type Full Time 💰 Salary ₹6–12 LPA (varies by experience) 🏢 Industry Technology 🛠 Key Skills Technical Support Networking Troubleshooting CCNA Network+ Service Quality Support Specialist at Azurreo — Full Details & How to Apply Azurreo is seeking a Service Quality Support Specialist to enhance its technical support team. With a focus on networking and troubleshooting, this role offers freshers a chance to kickstart their careers in technology while working remotely from India . The demand for Service Quality Support Specialist jobs is on the rise as companies increasingly rely on technology for their operations. This role is crucial for Azurreo , which has rapidly expanded since its founding in 2018 , now boasting over 500 employees dedicated to delivering innovative tech solutions across various industries. Azurreo is recognized for its commitment to high service quality and customer satisfaction. The company’s focus on effective troubleshooting ensures that its technical support team plays a vital role in maintaining client relationships and service excellence. This opportunity is ideal for 2023, 2024, 2025, 2026 graduates with a BE/BTech/BCA/BSc IT/Diploma or equivalent and 2+ years experience . The salary for this position ranges from ₹6–12 LPA (varies by experience) , making it an attractive option for those looking to enter the tech field. In this role, you will gain hands-on experience with essential skills such as Technical Support , Networking , and Troubleshooting . Exposure to industry-standard tools like CCNA and Network+ will not only enhance your technical expertise but also open doors for rapid career advancement in the IT sector. 📊 Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role & Responsibilities The Service Quality Support Specialist at Azurreo is dedicated to enhancing service quality through effective technical support and proactive problem-solving, ensuring optimal user experiences with technology solutions. Diagnose and resolve technical issues using troubleshooting tools, ensuring minimal downtime and improved service quality for clients. Utilize CCNA principles to manage and support network configurations, enhancing overall network performance and reliability. Collaborate with the product development team to provide feedback on service quality, leveraging insights to improve user experience. Monitor service metrics to identify trends and areas for improvement, ensuring compliance with established quality standards. Take initiative in developing documentation for troubleshooting processes, creating best practices for future reference. Communicate effectively with clients to understand their technical issues, providing timely and accurate solutions to enhance satisfaction. Engage in problem-solving sessions to address client concerns, directly impacting service delivery and quality improvements. Ownership of these responsibilities fosters a culture of accountability, allowing specialists to make a direct impact on client satisfaction and service excellence. Required Skills & Technical Competencies The ideal candidate for the Service Quality Support Specialist role must possess a strong technical skill profile to effectively diagnose and resolve issues in a technology-driven environment. Technical Skills Technical Support — intermediate — essential for diagnosing and resolving customer issues, requiring a solid understanding of IT systems. Networking — intermediate — practical application involves configuring and troubleshooting network issues, vital for maintaining service quality. Troubleshooting — advanced — used daily to identify and resolve technical problems efficiently, ensuring minimal downtime for users. CCNA — advanced — a key qualification that demonstrates expertise in networking principles and practices, crucial for network management. Network+ — intermediate — important for validating skills in networking technologies and troubleshooting methodologies, enhancing service delivery. When showcasing these technical skills in your resume or interview, emphasize specific experiences and projects that demonstrate your proficiency and impact in real-world scenarios. Eligibility Criteria This role is designed for candidates with a solid educational background and relevant experience in technology, eager to contribute to service quality improvements. Candidates must hold a BE/BTech/BCA/BSc IT/Diploma or equivalent, providing foundational knowledge in technology. Eligible batches include 2023, 2024, 2025, and 2026 , allowing fresh graduates to apply and start their careers. The role requires 2+ years of experience, but freshers with relevant internships or projects may also be considered. A minimum academic performance of 60% is preferred to ensure a strong understanding of technical concepts. Having a portfolio or GitHub showcasing relevant projects can provide an advantage in the selection process. Documentation & Portfolio Requirements Ensure your resume is formatted clearly, including your educational background, relevant experience, and any technical projects that highlight your skills. Pro tip: Highlight specific projects in your portfolio that demonstrate your technical skills and problem-solving abilities relevant to the role. Salary for Service Quality Support Specialist at Azurreo 💰 Compensation ₹6–12 LPA (varies by experience) The advertised compensation for the Service Quality Support Specialist role at Azurreo is ₹6–12 LPA (varies by experience) . The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage. Recommended Courses & Preparation Tips for Service Quality Support Specialist Upskilling with the right resources significantly improves your chances of selection for the Service Quality Support Specialist role at Azurreo . Recommended Courses & Resources Technical Support — This course provides essential skills for troubleshooting and customer support. KodNest — Offers practical insights into networking concepts crucial for this role. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply. Common Mistakes to Avoid ❌ Failing to tailor your resume — Customize your resume to match the job description. ❌ Neglecting relevant certifications — Include CCNA or Network+ certifications in your application. ❌ Overlooking problem-solving experiences — Highlight your troubleshooting skills in previous roles. ❌ Submitting a generic cover letter — Personalize your cover letter for Azurreo and the specific position. ❌ Ignoring the application deadline — Keep track of deadlines to ensure timely submission. ❌ Not preparing for technical questions — Review common technical questions related to networking and troubleshooting. Before You Apply — Checklist ✅ Research Azurreo to understand its products and culture before applying. ✅ Update your resume to reflect relevant skills and experiences tailored to the job description. ✅ Prepare a cover letter that expresses your enthusiasm for the role and the company. ✅ Gather any necessary documents, such as transcripts or certificates, to support your application. ✅ Double-check the application URL to ensure you are applying through the correct portal. ✅ Follow up on your application status after submission to express continued interest. ✅ Prepare for potential interviews by reviewing common technical questions related to the role. ✅ Set reminders for any upcoming deadlines related to the application process. Resume Tailoring & ATS Keywords for Service Quality Support Specialist Optimizing your resume for ATS is crucial for standing out in the application process for the Service Quality Support Specialist role at Azurreo . ATS Keywords to Include Service Quality Technical Support Networking Troubleshooting CCNA Network+ Customer Satisfaction Problem Solving Documentation Collaboration Metrics Monitoring Initiative Resume Tips for This Role Highlight relevant technical skills and certifications, especially CCNA and Network+. Emphasize any internships or projects that demonstrate your ability to troubleshoot and provide technical support. Include a portfolio link showcasing your technical projects or contributions to relevant open-source initiatives. Optimize your resume for ATS by using keywords from the job description to improve visibility. Avoid including irrelevant work experience that does not pertain to technical support or networking. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers. Pro Tip: Avoid including generic skills or experiences that do not directly relate to the Service Quality Support Specialist role. How to Apply for Service Quality Support Specialist at Azurreo Apply Now — Azurreo Visit the application portal and create an account to start your application. Upload your resume, ensuring it is tailored to the job description and highlights relevant skills. Fill out the application form accurately, providing all requested information. After submission, expect a confirmation email and keep an eye on your inbox for further communication. Use the application tracking feature to monitor the status of your application. Applications reviewed on a rolling basis — early submission recommended. Apply Now — Azurreo NexisGrow.com does not charge any fees for job applications. Azurreo Azurreo was founded in 2018 and has rapidly expanded to a team of over 500 professionals . The company is headquartered in Bangalore, India , and serves a diverse global client base, showcasing its ability to adapt and thrive in various markets. With a focus on innovation, Azurreo has established a significant presence in the technology sector. Specializing in cutting-edge technology solutions, Azurreo offers services such as cloud services , cybersecurity , and IT consulting . These offerings are designed to meet the evolving needs of businesses, ensuring they remain competitive in a digital-first world. The company leverages advanced technologies to deliver exceptional results for its clients. Azurreo has cultivated an inclusive work culture, earning a 4.5-star rating on Glassdoor . This recognition highlights employee satisfaction and engagement, reflecting the company’s commitment to fostering a supportive environment. Programs such as mentorship and professional development are integral to the employee experience at Azurreo . Recently, Azurreo secured a significant funding round aimed at expanding its service offerings and enhancing its technological capabilities. This investment will enable the company to explore new markets and innovate further, solidifying its position in the technology landscape. Such developments indicate a robust growth trajectory for Azurreo . For freshers in technology, Azurreo presents a unique launchpad into the industry. With hands-on experience in real-world projects and structured mentorship programs, new employees can quickly develop their skills. This supportive environment allows them to build a strong foundation for a successful career in technology. Company Details Industry Technology Location Remote — India Connect With Us Careers Apply Now Website 🔗 join.com Frequently Asked Questions Interview · Role · Salary · Growth ? Who can apply for Service Quality Support Specialist at Azurreo? Eligibility Tap to expand + Answer Candidates with BE/BTech/BCA/BSc IT/Diploma or equivalent and 2+ years experience are eligible. Eligible batches: 2023, 2024, 2025, 2026. ? W…