SENIOR OPERATIONAL EXCELLENCE SPECIALIST

Role: SENIOR OPERATIONAL EXCELLENCE SPECIALIST Job location: Chennai Ambattur Should have served minimum 4 years as Business analyst or as a Business Transformation specialist. Strong background in requirements elicitation and documentation. Involvement in SOP (Standard Operating Procedure) document preparation and Process Mapping Excellent communication skills, with the ability to engage, influence, and inspire partners and stakeholders to foster collaboration and alignment Knowledge of report building and Visualization tool (Power BI preferred) Solid analytical and problem-solving skills Preferred skills Shipping Domain Knowledge Involved in IT Internal process audit Hands-on experience with various SDLCs in product or project development and implementation Nice to have Basic SQL and understanding of relational databases and data modeling Familiarity with Process Mining Tools and ETL (Extract, Transform, Load) processes Ability to assist in automating repetitive tasks and workflows would be a plus. Roles & Responsibilities As an Operational Excellence Specialist, he/she must perform the following activities: Understand the business process flow involved in the agency. Analyze live transactional data and prepare reports on the agencys adherence to standard operating procedures. Schedule and conduct regular calls with the agency to explain and ensure compliance with process flows, following up until expectations are met. Collaborate frequently with stakeholders to validate any new process flows required for their respective domains Capture new requirements and translate them into SOP or process flows Support the Team activities, building and maintaining dedicated BI dashboards

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...