About GeMGovernment eMarketplace (GeM) is a unified digital platform that facilitates end-to-end procurement of goods and servicesby various government departments, organizations, and public sector undertakings (PSUs). Our Honourable Prime Ministers concerted efforts to harness the power of digital platforms to achieve Minimum Government, Maximum Governance led to the genesis of GeM in 2016.GeM provides a paperless, cashless and contactless ecosystem for government buyers to directly purchase products and services from pan-India sellers and service providers through an online platform. GeM covers the entire gamut of procurement process, right from vendor registration and item selection by buyers to receipt of goods and facilitation of timely payments. GeM has envisioned to utilise the agility and speed that come along with a digital platform created with a strategic intent to reinvigorate public procurement systems and bring about a lasting change for the underserved as well as the nation.Built on the pillars of Efficiency, Transparency and Inclusivity, GeM has emerged as a digital tool in nations interest, aimed at catalyzing excellence in public procurement. To know more about us, please visit- https://gem.gov.in/You may also follow us on social media platforms like Twitter, LinkedIn, Koo App, YouTube, FacebookGeM invites applications from eligible candidates for recruitment to the following position(s) on Contractual Basis:This is a contractual engagement under the Project Management Unit (PMU) for an initialperiod of 5 years, extendable based on performance and organizational requirements.Eligible applicants can apply by submitting their applications by email at resume.gem@gem.gov.in including Application form, CV by .GeM selection committee reserves the right to relax or extend the eligibility criteria and educational qualifications. The crucial date for determining eligibility will be the last date of receipt of applications. No applications shall be entertained under any circumstances after the stipulated date. Incomplete applications without application form shall not be considered. GeM reserves the right to shortlist candidates for interview. Applicants should note that mere fulfilment of minimum eligibility criteria may not ensure consideration for short listingfor interview. GeM will not entertain any correspondence on this subject and decisions of GeM will be final in all matters.JOB SPECIFICATIONJOB SUMMARYWe are seeking, Senior Manager - Software Quality Governance, a Software Quality Assurance Specialist with proven expertise in enterprise-grade QA frameworks, Cloud-hosted platforms, and Microservices-based architectures to oversee the quality standards of MSP-delivered software solutions for GeM portal.This role will lead functional and non-functional quality assurance of the GeM platform by defining quality expectations, validating MSP-executed QA, reviewing releases and ensure functional and non-functional QA standards have been met by the MSP before any deployment. This role will review and validate QA related metrics and KPIs such as functional correctness, test coverage, regression coverage, traceability, performance benchmarking, API contract verification, and microservice integration testing - to ensure that every release meets enterprise compliance and reliability thresholds. In addition, this role will also extend to maintenance and lifecycle support of enterprise applications.ROLE AND RESPONSIBILITYGovernance &StandardsDefine and enforce QA governance policies across MSP-led deliveries.Validate testing alignment with enterprise designprinciples (HLD/LLD) andDDD- based domain models.Maintain availability of audit-ready documentation and compliance checklists.Challenge MSP teamfor inadequate test coverage, shallowRCAs or risk acceptance without mitigation.MSP QA OversightReview MSP QA frameworks for coverage across portal layers (microservices, APIs, integrations, cloud hosting).Validate MSPs test strategies, defectreports, and releasereadiness.Track SLA/KPI adherence and escalate deviations.Enforce QA quality gates in MSP delivery during development and. / or O&M phase for any BAU releases, emergency releases, security patches, hotfixes etc.Hands-onQA ExecutionReview and approvethe tools and methodologies usedby the MSPfor QA including validation of test results / reports, test design etc.Actively participate in test plan reviews, regression/UAT cycles, and defect triage.Drive RCA closure and ensure traceability of automated/manual testreports.Enforce service levelvalidation (contract testing, API schema checks,event driven scenarios).Non-functional QualityAssurance oversightEnsure MSP performs that required non-functional testing during the software development and O&M phase.Review and validate performance, load, stress testing results / reports against defined benchmarksReview and Validate reliability and resilience testing results / reports including failover and recovery scenariosMetrics & ReportingTrack and publish dashboards on defecttrends, automation progress, regression success, SLA adherence, and release readiness.Maintain governance artifacts (traceability matrices, RCA logs, QA sign-off reports).Risk &ComplianceIdentify and escalate quality risks earlyin the lifecycle.Support closure of audit observations related to software quality.Collaboration &Continuous ImprovementAct as liaison between GeM leadership, MSP, infra/security teams,and auditors.Facilitate quality reviewboards and release approvals.Recommend continuous improvement initiatives based on metrics and audit feedback.Any other responsibility as may be assigned fromtime to time.EXPERIENCE REQUIREMENTS8+ years of experience in software quality governance and testing leadership across enterprise platforms.Strong knowledge of QA frameworks for cloudnative, microservicesbased systems and AWShosted environments.Handson experience with functional, nonfunctional, performance, and security testing in distributed architectures.Deep understanding of API contract validation, schema governance, and eventdriven testing practices.Ability to design/guide/assist and enforce traceable QA artifacts (defect matrices, compliance checklists, signoff reports).Strong background in CI/CD pipeline QA integration, including automated regression.Skilled in defecttriage, RCA methodologies, and stakeholder reporting, ensuring timely resolution and transparency.Experience in test automation frameworks (e.g., Selenium, JUnit) and performance tools (e.g., JMeter).Familiarity with Agiledelivery models, embedding quality gates intosprints and release cycles.Strong analytical and problemsolving skills with the ability to interpret KPIs and drive continuous improvement.Excellent communication and governance documentation skills to alignMSP outputs with enterprise standards.EDUCATION REQUIREMENTSBachelors or Masters degree in Engineering/ Technology/Computer Science/Information Technology/any related field from a reputed university.GOOD TO HAVE SKILLSCertifications in QA, cloudtesting, Agile delivery, or ISTQB (Foundation/Advanced)Specializedtraining or certification in AWS testing environments and cloud-native QA practicesHandson expertise with tools and platforms such as Selenium, JMeter, JUnit, Jenkins, CI/CD pipeline QA integration, Postman, SQL/NoSQL databases, and AWS services including (but not limited to) CloudWatch, S3, EKS, and API Gateway.Familiarity with chaostesting, resilience validation, and fault-injection strategies for distributed systemsExposure to security testing practices including API fuzzing, vulnerability scanning, and compliance validation