Senior Executive – Telesales & Air Freight Coordination (Central Delhi)

Job Title: Senior Executive – Telesales & Air Freight Coordination Location: Connaught Place, Delhi Experience: 3–5 Years Salary: ₹30,000 – ₹40,000 per month How to Apply WhatsApp: +91 92510 65360 Email: About the Role We are looking for a confident, well-spoken and target-oriented Senior Executive to handle Telesales, Client Coordination, Vendor Communication and Air Freight Operations Support. The ideal candidate should have excellent communication and follow-up skills, a sales-oriented approach, and preferably experience in Logistics, Freight Forwarding, Air Freight, Courier or Customer Service. Key Responsibilities - Handle inbound and outbound calls for current enquiries and existing clients. - Generate leads and follow up with prospects to convert enquiries into bookings/sales. - Prepare and share freight quotations based on vendor pricing. - Follow up with customers regarding quotations, bookings and shipment status. - Coordinate with vendors for air freight rates, availability and shipment details. - Prepare and manage Air Waybills (AWB) accurately. - Coordinate with clients and vendors throughout the shipment process. - Coordinate required licensing and shipment documentation. - Maintain regular follow-ups to improve lead conversion and repeat business. - Update leads, quotations, bookings and customer details in CRM/internal records. - Build and maintain strong client and vendor relationships. - Coordinate with the operations team for smooth shipment execution. - Achieve assigned calling, lead generation, follow-up and sales targets. - Escalate pricing, service or operational issues to management when required. Required Skills & Experience - 3–5 years of experience in Telesales, Telecalling, Client Coordination, Customer Service or Sales. - Experience in Logistics, Freight Forwarding or Air Freight will be strongly preferred. - Excellent verbal and written communication skills in English. - Confident and professional telephone manner. - Strong sales, negotiation and follow-up skills. - Comfortable handling inbound and outbound calls. - Good knowledge of MS Excel, MS Word and Email communication. - Ability to manage multiple clients, vendors, quotations and follow-ups simultaneously. - Positive, proactive and target-oriented approach. Pay: ₹30,000.00 - ₹40,000.00 per month Application Question(s): - What is your current & Expected CTC ? - Do you have experience in Air Freight Work Location: In person

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