Sales Executive / Call center (Mortgage Call Specialist) (US Shift-EST)

Sales Executive / Call center (Mortgage Call Specialist) (US Shift-EST) Location: Ithum Tower, Noida-62 (Onsite) Experience: 1 years -7 year Experience Shift Hours: 07:00pm to 04:00pm (IST) Candidates must be confident on the phone, disciplined, and able to follow scripts and processes exactly. Key Responsibilities Core Responsibilities Call inbound and outbound mortgage leads provided by Cashly Qualify prospects using a structured script Ask discovery questions to understand: Property type Loan amount Timeline Credit situation (high-level) Urgency Book qualified appointments directly into the advisors calendar Confirm appointments via call, SMS, or WhatsApp (as instructed) Update CRM accurately after every call Follow up with leads who did not answer or requested callbacks Performance Expectations High daily call volume (minimum targets will be set) Strong contact rate and appointment booking rate Clear, professional spoken English Strict adherence to scripts, objection handling, and compliance guidelines Zero misinformation or promises to clients What This Role Is NOT Not cold calling random lists Not aggressive selling Not improvising scripts Not freelancing or part-time multitasking This is a process-driven sales role. Required Skills & Qualifications Must-Have Excellent spoken English (neutral or near-neutral accent preferred) Previous experience in: Appointment setting Inside sales Call center roles Real estate / mortgage / insurance calling (strong plus) Comfortable speaking with Canadian clients Ability to follow scripts word-for-word Comfortable handling objections calmly Fast learner with strong listening skills Reliable internet, laptop, headset, and quiet workspace Strongly Preferred Experience calling North America (Canada or USA) Experience using CRM systems Mortgage, real estate, insurance, or financial services background Long-term mindset (not short-term gig hopping) This is not telemarketing. This is not cold selling. This is a professional phone role focused on qualification, trust-building, and booking solid appointments. Candidates must be confident on the phone, disciplined, and able to follow scripts and processes exactly.

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