Sale Consultant

Job Description: Automobile Sales Consultant

Position Title: Sales Consultant – Automotive
Department: Sales
Location: Gurgaon
Reports To: Sales Manager
Experience Level: Mid
Industry: Automotive / Vehicle Sales

Key Responsibilities:

  • Greet and assist customers in the showroom or dealership with professionalism and enthusiasm.
  • Understand customer needs and recommend suitable vehicles based on preferences, budget, and lifestyle.
  • Conduct product presentations and test drives to showcase vehicle features and benefits.
  • Maintain in-depth knowledge of current inventory, including specifications, financing options, and promotions.
  • Prepare and present sales quotes and finance options; guide customers through the purchase process.
  • Achieve or exceed monthly/quarterly sales targets and KPIs.
  • Follow up with potential leads, existing customers, and referrals to generate repeat and new business.
  • Ensure timely completion of all paperwork, including loan/lease documentation, registration, and insurance.
  • Collaborate with the service and finance teams to provide a seamless customer experience.
  • Stay updated on market trends, competitor pricing, and new vehicle launches.

Key Skills & Competencies:

  • Strong negotiation and closing skills
  • Excellent interpersonal and communication abilities
  • Knowledge of vehicle specifications and automotive trends
  • CRM and dealership software proficiency (e.g., DMS, AutoMate, Salesforce)
  • Goal-oriented and self-motivated
  • Customer-centric mindset

Performance Indicators (KPIs):

  • Monthly units sold
  • Lead-to-sale conversion rate
  • Customer satisfaction (CSI) score
  • Repeat business and referral rate
  • Finance and insurance (F&I) penetration

Qualifications:

  • Bachelor’s degree or equivalent experience
  • Minimum 1 year of experience in automobile sales or a related field
  • Valid driver’s license and clean driving record
  • Familiarity with multiple vehicle brands (e.g., Toyota, Honda, Hyundai, etc.) is a plus

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

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