Retail Specialist

<p><strong>Title: Retail Sales </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome and assist clients and their families throughout their shopping journey.</li><li>Understand customer requirements and recommend suitable styles, fabrics, and outfits.</li><li>Guide clients through fittings, styling, and garment customisation.</li><li>Note measurements and prepare detailed order specifications with the support of the Master.</li><li>Generate sales while delivering an exceptional customer experience.</li><li>Prepare customer orders, quotations, and bills accurately.</li><li>Coordinate with the Production Coordinator to ensure timely execution of every order.</li><li>Follow up on trials, alterations, and deliveries to ensure a smooth customer experience.</li><li>Inspect garments before trials and final delivery to ensure quality and finishing standards.</li><li>Build long-term relationships with clients through professional service and personalised styling advice.</li><li>Maintain an organised, presentable, and customer-ready display at all times.</li></ul><p><strong>Qualifications / Requirements</strong></p><ul><li>3–6 years of experience in <strong>wedding wear, ethnic wear, bespoke tailoring, luxury retail, or premium fashion</strong>.</li><li>Excellent customer service, sales, and communication skills.</li><li>Ability to confidently handle wedding clients and family consultations.</li><li>Good understanding of fabrics, garment construction, styling, and measurements.</li><li>Strong coordination and follow-up skills with production teams.</li><li>Pleasing personality with a professional appearance and positive attitude.</li><li>A Fashion Design qualification or experience as a <strong>Fashion Consultant, Stylist, or Luxury Retail Sales Professional</strong> will be an added advantage.</li></ul>

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