Note: The job is a remote job and is open to candidates in USA. Alorica is a global leader in customer service and experience, seeking a high-impact BPO Sales Executive. The role involves building a sales pipeline, engaging with executive stakeholders, and managing negotiations to drive new business opportunities.ResponsibilitiesIdentify, pursue, and qualify new BPO opportunities through proactive outreach and market researchLead discovery conversations to uncover client pain points, operational needs, and decision criteriaMaintain disciplined pipeline management with consistent follow-up and CRM accuracyTranslate client challenges into clear, relevant BPO solutions and value propositionsBuild compelling ROI stories using process improvements, cost savings, and measurable performance outcomesGuide prospects through buying complexity by outlining onboarding steps, SLAs, KPIs, and operational expectationsConduct polished, high-level conversations with senior leaders and decision-makersFacilitate presentations, business cases, and solution narratives that command executive attentionShape and manage the commercial conversation: pricing models, terms, value levers, and contractual considerationsIdentify non-negotiables and hold position on high-impact items that matter to long-term successCollaborate with internal teams (legal, operations, delivery) to advance deals to closurePartner with cross-functional peers to refine solutions, coordinate proposals, and ensure operational feasibilityShare best practices, participate in peer reviews, and contribute to a high-performance sales cultureNavigate objections with empathy, confidence, and emotional intelligenceSustain momentum despite rejection and consistently re-engage potential clientsBuild trust and rapport across diverse stakeholders through transparency and authenticitySkills3–8 years of experience in BPO sales, enterprise sales, or solution-based selling rolesProven track record of meeting or exceeding sales targetsStrong communication, presentation, and executive engagement skillsCRM proficiency (Salesforce, HubSpot, etc.)Self-motivated, proactive, and eager to pursue opportunities independentlyComfortable owning a number, driving activity, and outperforming expectationsInvestigative mindset with the curiosity to dig beyond surface-level client needsAbility to craft compelling, client-relevant stories that differentiate our valueWorks well in team environments and actively contributes to shared successSkilled at negotiation and securing agreements that protect value and long-term outcomesHigh resilience and persistence in outreach, follow-up, and re-engagementHandles objections professionally and keeps conversations moving forwardAdept at simplifying complex processes for clientsUnderstanding of BPO operations, contact center metrics, pricing models, and service delivery fundamentalsBachelor's degree preferred; equivalent experience consideredBenefitsComprehensive benefits including medical, dental, vision, and 401(k)Career development through Alorica Academy's open-access coursesAccess to our employee assistance programA collaborative, inclusive culture where innovation actually happensCompetitive base pay with performance-driven incentivesCompany OverviewAlorica is a BPO company that provides outsourcing customer experience services for all customer interactions. It was founded in 1999, and is headquartered in Irvine, California, USA, with a workforce of 10001+ employees. Its website is   Apply To this Job