Regional Business Lead - PSU & Government

About Us:Narayana Health is one of Indias largest and most trusted healthcare providers, with a growing international presence in the Cayman Islands (USA). With 21 hospitals, 5 heart centres, and 19 primary care facilities, we serve over 2.6 million patients annually across 30 medical specialties, driven by our mission to make high-quality healthcare affordable and accessible to all.As we evolve into a digitally powered healthcare ecosystem, our growth is anchored around four key verticals ATHMA (our in-house hospital information system), Medha (AI and analytics platform), Narayana Health Insurance, and Clinics & Outreach. Together, these initiatives are transforming how patients access, experience, and engage with healthcare across India and beyond.About the Role: The Regional Business Lead - PSUs will be responsible for driving Narayana Healths PSU and State Government business across North and East India by securing institutional partnerships, ensuring smooth empanelment and collections, and building strong stakeholder relationships. The role will be hands-on, focusing on business acquisition, account management, and compliance while working closely with internal teams for execution.Location: Delhi NCRQualifications: MBA/Graduate in Business/ Healthcare Management, or related field.Experience: Minimum 10 to 12 years of experience in business development, institutional sales, or key account management.Must have previous experience in hospitals, healthcare services, or health insurance/payor industry with exposure to PSU and Government accountsKey Deliverables:A. Business Development & ExpansionInitiate and secure tie-ups with PSUs, CAPF, CGHS/ECHS, and State Health Departments in the region.Expand patient inflow by creating awareness of NHs empanelment among PSU/Govt. beneficiaries.Achieve business growth targets set for PSU/Govt. segment in North & East India.Manage end-to-end engagement with key PSU/Govt. accounts to ensure smooth operations.Proactively resolve disputes or delays by coordinating between PSU/Govt. offices and NH billing teams.B. Compliance & Process AlignmentEnsure all empanelment agreements and renewals comply with regulatory guidelines and NH policies.Monitor Govt./PSU policy changes, circulars, or reimbursement guidelines and keep stakeholders updated.Standardize documentation and processes to reduce revenue leakage and operational errors.Maintain trackers for all empanel agreements and accounts.C. Stakeholder Engagement & RepresentationBuild and maintain direct relationships with PSU/Govt. officials and decision makers.Represent NH at PSU/Govt. review meetings, forums, and empanelment negotiations.Organize and support PSU-linked outreach initiatives such as health camps, beneficiary education, and awareness programs.Candidate Skills Required:Strong expertise in PSU/Govt. health schemes, empanelments, and account management.Proven expertise in account handling, empanelments, and collections in healthcare/payor environment.Data-driven approach to business analysis and growth identification.Skilled in relationship building and influencing senior stakeholders.Demonstrates high ownership, structured thinking, and independent execution.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...