Quality Analyst - AR Calling

Key Responsibilities and Duties:Quality Auditor, plans, coordinates, and implements the quality management and quality improvement programs for a healthcare facility. He/she monitors and provides assistance with quality assurance and compliance functions. Provides consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes.Knowledge Skills and Abilities:Exceptional typing and communication skills (verbal and written).Deep and thorough understanding of Prochant production policies and procedures.Advanced DME industry and DME billing knowledge and experience.Exceptional verbal, interpersonal, and written communication skills.Organized, detail-oriented and self-motivated. Ability to juggle multiple responsibilities.Exceptional problem-solving skills to analyze issues and identify potential liabilities.Strong leadership skills to promote personal and professional development and teamwork.Ability to maintain strong professional relationships with internal teams and management.Consistent demonstration of a professional, positive attitude.A strong, working understanding of computers and an ability to self-troubleshoot simple issues.Essential Functions:Process -Auditing complete process (Billing, Transmission and Cash).Feed Back -Send daily feedback to the respective FTEs on errorTracking -Track corrections based upon feedback given to the FTEsReports -Weekly QA report to the respective Team Lead and Monthly reports to the Management.Monitoring -Conduct monthly QA feedback meeting with the respective teams and review with them the major errors of the team and finding solution to overcome.Training -Responsible for training newcomers based upon audit feedback.Note: Senior AR caller can also apply (Exp: Min 4 years)Benefits:Salary & Appraisal -Best in IndustryExcellent learning platform with great opportunity to build career in Medical BillingQuarterly Rewards & Recognition ProgramDinner for Night ShiftUpfront Leave CreditAccelerated career path for exceptional performers.Upfront Leave CreditOnly 5 days working (Monday to Friday)Mode Of Interview: VirtualContact Person: HR Arokia AContact Number: 6380653251

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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8. HOW TO PRIORITIZE WORK?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...