Public Safety Tele-Communicator Trainee

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Public Safety Tele-Communicator Trainee The County of Cape May is looking for

PUBLIC SAFETY TELE-COMMUNICATOR TRAINEE DEFINITION Under close supervision as a trainee and productive worker, receives and responds to telephone or other electronic requests for emergency assistance including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; does other related duties as required.

EXAMPLES OF WORK: As a trainee and productive worker:

Receives telephone or other electronic requests for emergency assistance.

Learns to obtain, verify, and record location of emergency, name of caller, nature, severity, and current status of the emergency, and obtains any other appropriate information needed to secure a full assessment of the circumstances.

Learns to operate automatic number identification (ANI), automatic location information (ALI), telecommunications devices for the deaf

(TTY/TDD), or other electronic devices to obtain and verify required data.

May be required to access foreign language interpreter service for non-English speaking callers.

Maintains a reassuring, calming manner with callers to obtain required information.

In response to medical emergencies is trained in the provision of first aid or CPR instructions to stabilize the medical condition of persons until arrival of professional medical assistance.

In nonmedical emergencies may provide precautionary instructions and advice to help ensure the personal safety of persons and/or to minimize loss of property pending arrival of fire, police, or other assistance.

Refers nonemergency situations to other appropriate public or private agencies.

May dispatch nonemergency personnel or equipment.

Determines the appropriate type of agency(ies) to respond to the specific emergency or call for assistance.

Learns to utilize radio, telephone, and computerized or other electronic equipment to dispatch specific law enforcement, fire, or medical assistance units to the scene of an emergency based on pre-established response plans, and seeks guidance from supervisory personnel when circumstances warrant significant deviation from pre-established response plans.

Maintains a constant update on status of emergency units in the field and of on-call personnel.

May make entries, inquiries, cancellations, and modifications of records in various systems and databases such as the National Crime

Information Center (NCIC) and State Crime Information Center (SCIC),

files.

Receives training in the activation of emergency alert systems such as bells, sirens, beepers, and tone-activated devices.

REQUIREMENTS: NOTE: Appointees to positions at Public Safety Answering Points and at some Public Safety Dispatch Points must successfully complete training and obtain certification by the Office of Emergency

Telecommunications Services (OETS) in the Department of Law and Public

Safety as required by NJAC 17:24- 2.2, during the trainee period. Applicants possessing the required certifications will be given additional consideration. Seasonal (6 month) employment may also be considered. These positions are full-time but part-time applicants may be considered. Applicants must be willing to work variable shifts including weekends and holidays.

LICENSE: Appointees will be required to possess a valid New Jersey drivers license.

Employee mobility is necessary to perform essential duties of the position.

**Interested applicants should submit a letter of interest and resume to:

Kevin McLaughlin, Division Director

Office of Emergency Management

4 Moore Road, DN 308

Cape May Court House, NJ 08210

Kevin.MclaughlinSr@co.cape-may.nj.us** and

Sara Maloney

Director of Human Resources and Training

4 Moore Rd, DN 122

Cape May Court House, NJ 08210

Sara.Maloney@co.cape-may.nj.us

Job Details

Category Full Time Status Open Posted June 8, 2021 8:00 AM Closing Open Until Filled

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LICENSE: Appointees will be required to possess a valid New Jersey drivers license.

Employee mobility is necessary to perform essential duties of the position.

**Interested applicants should submit a letter of interest and resume to:

Kevin McLaughlin, Division Director

Office of Emergency Management

4 Moore Road, DN 308

Cape May Court House, NJ 08210

Kevin.MclaughlinSr@co.cape-may.nj.us** and

Sara Maloney

Director of Human Resources and Training

4 Moore Rd, DN 122

Cape May Court House, NJ 08210

Sara.Maloney@co.cape-may.nj.us

Job Details

Category Full Time Status Open Posted June 8, 2021 8:00 AM Closing Open Until Filled

Tools

  • Download Application
  • Apply Online
  • Email Resume
Steps
    1. Listing Information This section is complete current step
    1. Job Details This section is complete
    1. Preview and Submit This section is complete
Listing Information

Category*

  • Advertising and PR Services
  • Aerospace and Defense
  • Banking Business Services
  • Computer/IT Services
  • Construction
  • Education
  • Engineering Services
  • Financial Services
  • Government and Military
  • Healthcare Services
  • Insurance
  • Internet Services
  • Nonprofit
  • Other/Not Classified
  • Printing and Publishing
  • Real Estate
  • Restaurant/Food Services
  • Retail
Choose from Full List

Display*

Display Starts: June

2026

Calendar Sun Mon Tue Wed Thu Fri Sat

31

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LICENSE: Appointees will be required to possess a valid New Jersey drivers license.

Employee mobility is necessary to perform essential duties of the position.

**Interested applicants should submit a letter of interest and resume to:

Kevin McLaughlin, Division Director

Office of Emergency Management

4 Moore Road, DN 308

Cape May Court House, NJ 08210

Kevin.MclaughlinSr@co.cape-may.nj.us** and

Sara Maloney

Director of Human Resources and Training

4 Moore Rd, DN 122

Cape May Court House, NJ 08210

Sara.Maloney@co.cape-may.nj.us

Full Time

◄ Back to All Categories

Public Safety Tele-Communicator Trainee The County of Cape May is looking for

PUBLIC SAFETY TELE-COMMUNICATOR TRAINEE DEFINITION Under close supervision as a trainee and productive worker, receives and responds to telephone or other electronic requests for emergency assistance including law enforcement, fire, medical, or other emergency services and/or dispatches appropriate units to response sites; does other related duties as required.

LICENSE: Appointees will be required to possess a valid New Jersey drivers license.

Employee mobility is necessary to perform essential duties of the position.

**Interested applicants should submit a letter of interest and resume to:

Kevin McLaughlin, Division Director

Office of Emergency Management

4 Moore Road, DN 308

Cape May Court House, NJ 08210

Kevin.MclaughlinSr@co.cape-may.nj.us** and

Sara Maloney

Director of Human Resources and Training

4 Moore Rd, DN 122

Cape May Court House, NJ 08210

Sara.Maloney@co.cape-may.nj.us

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...