Portuguese-Speaking Customer Experts for Canon

October 7, 2026

wherewework.bg on behalf of: TP Greece Job Overview: Are you fluent in Portuguese and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team! TP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras & other imaging products to Portuguese speaking customers. We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions. What you will do: Depending on the team that successful candidates will join, responsibilities vary: <ul><li>Communicate with customers via phone, chat & e-mail</li><li>Track and follow cases to ensure they closed in an efficient and timely manner</li><li>Provide and maintain strong, professional relationships with all partners and show empathy at all times</li><li>Work towards reaching targets as set out by client statement of work as well as internal targets</li><li>Answer customers’ inquiries and troubleshoot or escalate technical issues that they face</li><li>Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible</li><li>Turn every customer into a happy customer! </li></ul>What you will bring: <ul><li>Strong written and verbal skills in Portuguese </li><li>Good communication skills in English</li><li>Tech savviness</li><li>Solution driven out of the box thinking</li><li>An empathetic soul with the communication skills that match</li><li>A positive and adventurous attitude</li><li>A sponge that is willing to soak up all the knowledge and experience we offer </li></ul>What we offer: <ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li><li>Competitive monthly salary + 2 extra salaries per year</li><li>Referral Program: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth & development opportunities</li><li>Special events as well as community & social responsibility initiatives</li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age </li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Find out more! Would you like to see more Portuguese speaking jobs options? Do you need even more available jobs?

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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