Merchant Acquiring Ops Team -DIGITAL BANKING DEPARTMENT

Position: Merchant Acquiring Ops Team.Education Qualification:Mandatory: Graduation in any discipline from a University / Institution recognized by the Govt. of India/ Govt. bodies/ AICTE.Preferred : Two Year MBA / PGDM.Post Qualification Work ExperienceMinimum : 3- years of work experience in Merchant Acquiring operations of POS (GPRS, Android, MPOS) Bharat QR, UPI QR, IPG with Bank or Payment network operators or Payment Aggregators.ROLES AND RESPONSIBILITIES Name of Position - Merchant Acquiring Ops TeamConversant with the merchant Onboarding / Integration activities for both Online and Offline merchants.Leading the team in acquiring new merchant acquisition.Monitoring the transactions and its reconciliation and Settlement process with aggregators, Merchants and Network Schemes like VISA, Master card and Rupay/NPCI team.Have deep understanding of product and regulatory norms to drive team for Acquiring operations within compliance.Work with mapped branches and Zonal/Regional sales teams for disputes related to transactions and recovery of claims if any from them.Meet Merchants, understands needs, offer Online/Offline integrated solutions including demo and UAT testing.Complaint resolution from merchants and Customers.Well versed in all Aspects of charge back process and Arbitration process as per VISA /Master /Rupay schemes for both online and Offline merchants.Contract Period: 5 Years.For more details connect with Prajul +91 9653237931 / hr.07@tnmhr.com

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...