Mega -Walk-In Drive for Freshers - Customer Service - 22 Aug 2026

<p><strong>Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH</strong></p><p><br></p><p><strong>HCL Tech Hiring for US/UK Voice Process 22 Aug 2026 Walk in directly.</strong></p><p><br></p><p><strong>Walk in Timing- 11am-2pm</strong></p><p><br></p><p><strong>Interview Location: - HCL Technologies: -</strong></p><p><strong>A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301</strong></p><p>Nearest Metro Station Sector 59.</p><p><br></p><p><strong>Designation:</strong> <strong>Customer Care Representative-Freshers</strong></p><p><br></p><p><strong>Any Grad/UG can apply (No Regular Students / No Law Graduate)</strong></p><p><br></p><p><strong>B.tech, MTech, BCA and MCA is not eligible.</strong></p><p><br></p><p><strong>Work Location: Noida</strong></p><p><br></p><p><strong>Two Way Cabs Available</strong></p><p><br></p><p><br></p><p><strong>Job Description - Customer Service Executive - Fresher</strong></p><p>Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.</p><p><strong>Work Experience & Qualification criteria:</strong></p><ul><li>Excellent communication skills - both verbal and written - with a professional telephone etiquette</li><li>Helpful, empathetic, and enthusiastic about customer service</li><li>Freshers in US/UK Inbound calling preferably in Banking domain</li></ul><p><strong>Job Description</strong></p><ul><li>Answer all inbound queries as per call flow procedure.</li><li>Adherence to process to ensure high quality and customer service.</li><li>Follow escalation procedures for issues uncontrollable at agent level First call resolution.</li><li>Break schedule adherence.</li><li>Involvement in motivational activities, implementing feedback given during monitoring sessions.</li><li>Updating various logs like escalation log, complaint tracker etc.</li><li>Ensuring data security - proprietary data of customers</li></ul><p><br></p><p><strong>Please don't carry laptop while coming for interview</strong></p><p><br></p><p><strong>Contact Person- Shivangi Sharma & Jatin Kumar</strong></p>

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