Manager, The Ups Store

Job Description Job Description Join Our Team as a Manager at The UPS Store #2899! Are you looking for an opportunity to lead a team and make a difference in a fast-paced, customer-focused environment? The UPS Store #2899, an independently owned small business specializing in shipping, packing, and printing services, is seeking a motivated and experienced Manager to oversee daily operations and deliver exceptional service to our valued customers. The Manager builds a high-energy, customer-focused team, delivers standout service, and drives strong business results through leadership, training, and operational excellence. Strategic Responsibilities Deliver — and ensure the team delivers — outstanding customer service Build print services as a key profit driver for the store Lead, motivate, coach, and develop Associates Manage daily store operations and workflow Recruit, hire, train, and evaluate team members Partner with the store owner on policies, goals, and performance standards Build strong customer relationships to support retention and business growth Delegate tasks effectively and hold team members accountable Tactical Responsibilities Complete and ensure Associate completion of web-based training Be proficient in every aspect of the Daily Operations of the UPS Store Quote, produce, and oversee print jobs Process transactions and customer orders Maintain inventory and place store supply orders Handle customer issues, claims, and concerns promptly and professionally Perform additional duties as needed to support store operations Experience/Skills 1–3 years of successful retail and team-leadership experience Strong leadership and teamwork abilities Excellent customer service and relationship-building skills Strong organization, time-management, and attention to detail Ability to perform in a fast-paced environment Basic tech troubleshooting skills By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools. Required qualifications: • 1–3 years of successful retail and team-leadership experience • Strong leadership and teamwork abilities • Excellent customer service and relationship-building skills • Strong organization, time-management, and attention to detail • Ability to perform in a fast-paced environment • Basic tech troubleshooting skills Apply To this Job Company : The UPS Store Salary : Work from home  

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