International Customer Service: The Coolest Weekend Internship - Internship


About the internship:

The coolest weekend internship is here!

Get a chance to work with one of the most iconic brands, interact with international customers, and earn a prestigious certificate and a stipend of 13,000/- that turns heads. And yes, free food, snacks, and beverages too!

All of this in a 7-day weekend internship as per the following schedule:

Onboarding & training (can be in any shift - day shift or the evening shift):

1. 2nd August - 5th August (Onboarding/BGV)
2. 9th and 16th August (Sun, Training)
3. 23rd and 30th August (Sun, Nesting)

Production i.e. actual working (night shift):

1. 6th September (Sun)
2. 13th September(Sun)
3. 20th September (Sun)

What will you do in the internship:

1. Provide excellent customer service over the phone.
2. Adhere to program-defined quality standards.
3. Stay informed about the latest information and updates.
4. Perform tasks related to voice profiles.

Since the internship requires interacting with international clients, you must possess excellent English-speaking skills.

You must be comfortable with either the day shift or the evening shift on the training and onboarding dates and night shifts (only) on the production dates. Also, you would need to clear the training to proceed further with the production phase.

The internship location would be in Gurgaon. Please apply to this internship ONLY if you are available on the above dates and shifts and can arrange for your own transport to the office. Other than the stipend, no cab allowance would be provided. Free snacks and beverages would be available during cafeteria operating hours.

Who can apply:

    Only those candidates can apply who:

  1. are available for full time (in-office) internship
  2. can start the internship between 27th Jun'26 and 30th Aug'26
  3. are available for duration of 1 week
  4. have relevant skills and interests
  5. * Women wanting to start/restart their career can also apply.


Stipend:

INR₹ 13,000 lump sum

Deadline:

2026-08-30 23:59:59

Other perks:

Certificate

Skills required:

Client Relationship, English Proficiency (Spoken) and Effective Communication

Other Requirements:

  1. 1. Graduate/Undergraduate.
  2. 2. Fresher/Experienced (any experience).
  3. 3. Should be comfortable working rotational day and night shifts on weekends.
  4. 4. Should be able to commute on their own.


About Company:

Concentrix Corporation (NASDAQ: CNXC), a Fortune 500 company, is the global technology and services leader that powers the world's best brands with their human-centered, tech-powered, intelligence-fueled approach. Every day, they help over 2,000 of the world's best brands across 70+ global markets. They design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch.

Additional information:

  • The selection process would consist of 2 steps:

    1. Online application on Internshala
    2. Face-to-face in-office assessment and interview for shortlisted candidates
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...