International BPO : Fresher & Experienced : : Kolkata : Apply Now
Hiring for Leading ITES Company in Kolkata Customer Support
Freshers & Experienced Candidates Can Apply To Apply, WhatsApp Hi @ 9151555419
Call Our HR's
Vasudha 9008908296
Rebekah james 9361150978
Sai Shruti 7008343609
Job Location: New Town, KolkataAvailable Roles
Profile 1: Customer Support (Non-Voice) FresherGraduate / Undergraduate Fresher
Salary: 14,00015,000 In-Hand + One-Way Cab + 1,400 Travel AllowanceShift: Rotational
Working: 5 Days | 2 Rotational OffsLocation: New Town, Kolkata
Profile 2: Customer Support (Ecommerce Voice) Fresher
Graduate / Undergraduate Fresher
Salary: 15,000 In-Hand + One-Way Cab + 1,400 Travel AllowanceShift: Rotational
Working: 5 Days | 2 Rotational OffsLocation: New Town, Kolkata
Profile 3: Customer Support (Travel Voice) Fresher
Graduate / Undergraduate Fresher
Salary: 20,000 to 23,000 In-Hand + One-Way Cab + 1,400 Travel AllowanceShift: Rotational
Working: 5 Days | 2 Rotational OffsLocation: New Town, Kolkata
Profile 4: Customer Support (International Travel Voice) Experienced
Graduate / Undergraduate
Experience: Minimum 1 Year in International CallingCTC: Up to 3.9 LPA
In-Hand: Up to 25,000/Month + One-Way Cab + 1,400 Travel Allowance + Incentives
Salary Hike: Up to 30% over Last Drawn Salary, not exceeding the maximum offer
Shift: Rotational
Working: 5 Days | 2 Rotational OffsLocation: New Town, Kolkata
Key Responsibilities:
Handle customer queries through Voice / Non-Voice channels and provide accurate, timely resolutions.
Understand customer concerns through effective listening/probing and provide appropriate support.
Assist customers with product, service, order or travel-related queries depending on the assigned process.
Maintain professional communication and deliver a positive customer experience.
Record customer interactions and resolutions accurately in the system.
Follow defined quality, productivity, SLA and process guidelines.Escalate unresolved or critical customer concerns to the appropriate team when required. Why Apply?
5 Days Working | 2 Rotational Offs | Cab Facility | 1,400 Travel Allowance | Fresher & Experienced Opportunities
New Town, Kolkata
Interested Candidates: WhatsApp Hi @ 9151555419
Limited Openings Apply Now!