Head of Nursing and Therapies

Position: Advanced Nurse Practitioner
Reporting To: SBU Head – Advanced Therapies, Commercial Operations
Location: Gurgaon, India (All India Role)
Job Purpose
To support the growth and successful implementation of Advanced Therapies (High Flux Dialysis/HDF/HV-HDF) across India by providing clinical expertise, customer training, therapy adoption support, and ongoing clinical education to hospitals, dialysis centres, nephrologists, and nursing teams.
Key Responsibilities
Clinical & Therapy Implementation

Support hospitals and dialysis centres in establishing and operationalizing High Flux Dialysis/HDF/HV-HDF therapy programs
Assist customers in clinical workflow setup, therapy protocols, and best practices for Advanced Therapies
Conduct on-site clinical support during installation, initiation, and stabilization phases of HDF/HV-HDF therapy
Ensure proper therapy adoption and utilization aligned with clinical guidelines and company recommendations
Support troubleshooting of therapy-related clinical issues in coordination with technical and commercial teams
Training & Education

Conduct structured training programs for dialysis nurses, technicians, and clinicians on HDF/HV-HDF therapies
Develop and deliver educational sessions, workshops, CMEs, and hands-on demonstrations for customers
Train customers on machine handling, therapy optimization, patient monitoring, infection control, and therapy compliance
Create and maintain training documentation, competency checklists, SOPs, and educational materials
Ensure continuous upskilling of customer clinical teams on Advanced Therapies
Customer Engagement & Relationship Management

Build strong professional relationships with nephrologists, hospital administrators, dialysis staff, and key stakeholders
Act as a trusted clinical advisor for customers adopting Advanced Therapies
Support customer retention and therapy expansion initiatives through strong clinical engagement
Gather customer feedback and share market insights with internal stakeholders
Commercial & Cross Functional Support

Work closely with Sales, Marketing, Technical Service, and Medical teams to support therapy conversions and upgrades.
Provide clinical inputs during customer discussions, product evaluations, and therapy presentations
Support new product launches and therapy awareness initiatives in the market
Participate in conferences, workshops, and scientific meetings related to dialysis and Advanced Therapies
Compliance & Quality

Ensure all clinical training and support activities comply with company policies and regulatory requirements
Maintain accurate documentation of customer training activities and field visits
Adhere to quality standards, infection control practices, and patient safety protocols
Experience

Min 5 - 6 years of relevant clinical experience in dialysis, nephrology, or renal care
Strong exposure to Hemodialysis therapies; experience in HDF/HV-HDF preferred
Experience in customer training, clinical education, or therapy implementation will be an added advantage
Key Skills & Competencies

Strong clinical knowledge of dialysis therapies and renal care
Excellent presentation, communication, and training skills
Ability to conduct hands-on clinical demonstrations and workshops
Strong interpersonal and stakeholder management capabilities
Problem-solving and customer-centric approach
Ability to work independently in a field-based role
Proficiency in MS Office and training documentation
Travel Requirement

~ Travel across India based on business and customer requirements

Preferred Attributes

Passion for clinical excellence
High learning agility and adaptability
Strong collaboration and team-oriented mindset
Ability to influence therapy adoption through clinical expertise

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