Email & Chat Support Executive

We are looking for a Email & Chat Support Executive to join our team at Ascend Enterprises. The role offers ₹17,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.
  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

Please go through the FAQs to get all answers related to the given Email & Chat Support Executive job
Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have All Education levels can apply for this Email & Chat Support Executive role.

What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹17,000-₹22,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Flexible shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IFFCO Chowk, Gurgaon.

How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 10 vacancies for this Email & Chat Support Executive role.

Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.

What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is IFFCO Chowk, Gurgaon.

What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹22,000 per month. This is a Full Time job and has 10 openings.

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