Email Chat Support Executive

We are looking for a Email Chat Support Executive to join our team at Axiora Technologies. The role offers ₹11,500 - ₹18,766 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

Please go through the FAQs to get all answers related to the given Email Chat Support Executive job
Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Email Chat Support Executive role.

How much can you earn in this position?
Ans : You can earn between ₹11,500-₹18,500 per month in this Email Chat Support Executive position.

What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Rotational shift.

Is this a work from home job?
Ans : This is a work from home job and can be done remotely.

How many openings are available for this position?
Ans : There are 99 openings available for this position.

Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Email Chat Support Executive role. No prior experience is required.

What work will you do in this role?
Ans : As a Email Chat Support Executive, you will work on skills like Non-voice/Chat Process.

Where is this job located?
Ans : This Email Chat Support Executive job is located in Biharipur, Bareilly.

What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along is ideal for this Email Chat Support Executive job.

Why should you apply for this Email Chat Support Executive job?
Ans : This Email Chat Support Executive job offers a salary between ₹11,500-₹18,500 per month. This is a Full Time opportunity and has 99 openings available.

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