Ecommerce Operations Executive

Company Overview:

Commercify360 is a tech-enabled eCommerce growth consulting company based in Gurgaon. We specialize in partnering with brands and retailers to manage and accelerate their online sales across various platforms, including their own websites and popular marketplaces such as Amazon, Flipkart, Nykaa, Ajio, Myntra, Paytm, Snapdeal, and more. Our team comprises industry experts with extensive experience in building and scaling brands to over 100Cr+ annual revenue.

Position Summary:

We are looking for a detail-oriented and proactive eCommerce Operations Executive to join our growing team. This role is ideal for individuals who are passionate about the backend operations of online retail and want to play a crucial role in enabling seamless marketplace operations for top-performing brands.

Responsibilities:

  • Manage catalog listings, inventory uploads, and content updates across marketplaces (Amazon, Flipkart, Nykaa, Myntra, etc.).
  • Create and manage new SKUs across marketplaces while ensuring accurate product information, categorization, and compliance.
  • Monitor order flow, returns, shipment creation, dispatch schedules, and logistics performance; coordinate with warehouse and logistics partners as required.
  • Coordinate with vendors and internal teams to ensure smooth supply chain operations and timely resolution of operational issues.
  • Perform daily checks on pricing, inventory availability, listing quality, and marketplace health to ensure optimal visibility and compliance.
  • Manage inventory planning, stock updates, and availability tracking across marketplaces and quick commerce platforms.
  • Handle marketplace operational activities including order processing, account health monitoring, payment-related issues, and reconciliation.
  • Support Amazon Ads operations by monitoring campaigns, tracking performance metrics, and coordinating with relevant teams for optimization.
  • Coordinate with marketplaces to resolve operational issues such as order errors, listing suppression, account health concerns, and payment discrepancies.
  • Prepare daily/weekly reports on operational KPIs and provide actionable insights to Account Managers.
  • Support process improvement initiatives including SOP creation, report automation, and workflow optimization.

Requirements:

  • Strong understanding of eCommerce marketplace operations and backend processes.
  • Hands-on knowledge of Amazon/Flipkart operations including catalog management, shipment creation, inventory management, and reconciliation.
  • Exposure to Amazon Ads and marketplace advertising operations will be an added advantage.
  • Experience with new SKU creation, product listing management, and quick commerce platforms is preferred.
  • Ability to coordinate effectively with vendors, logistics partners, and internal teams.
  • Strong attention to detail and organizational skills.
  • Comfortable working with Microsoft Excel and handling large datasets.
  • Good written and verbal communication skills in English.
  • Ability to multitask and manage timelines efficiently.
  • Self-motivated, problem-solving attitude with a passion for eCommerce.
  • Willingness to learn and grow in a fast-paced, tech-driven environment.

Perks & Benefits:

  • Learn directly from industry veterans and eCommerce experts.
  • Accelerated career growth with structured training and mentorship.
  • Work on real-time operations for high-revenue clients across multiple platforms.
  • Exposure to various verticals such as logistics, cataloging, compliance, finance reconciliation, and marketplace growth.
  • Performance-linked bonuses and incentives.
  • Open, collaborative culture with growth opportunities across departments.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off

Work Location: In person

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...