Cyber Security Tech Advisor Contractor

This is a Part-Time Contract position and is not eligible for benefits. Location Remote Dates ASAP - 12/31/2026 with possible extension into 2027 Team Tech Ops Equipment Needed Computer A reliable desktop or laptop with good processing power. Webcam For video conferences, if not built into your computer. Internet Connection High-speed broadband with at least 100 Mbps download speed. Quiet Place to Work A relatively quiet area where you can focus and attend meetings without interruptions. Scope of Work The Technical Advisor serves as a cornerstone in nurturing the proficiency and confidence of our learners. With an emphasis on direct engagement, resource enhancement, and timely support, this role aims to create an environment where learners can seamlessly progress from understanding foundational concepts to mastering advanced skills in their chosen track. The goal is to ensure learners feel supported throughout their learning journey and that the advisor can provide actionable feedback on topics covered, recommend additional resources, and guide learners in applying new concepts effectively. Weekly Hours up to 10 hours Allocated hours to the tasks below may change based on business needs [~1 hour] Weekly office hours 1-hour drop-in session per week. These sessions facilitate spontaneous interactions and clarifications for learners. [~3–4 hours] 11 sessions Personalized sessions scheduled via Calendly to address specific learner questions and challenges. Never miss a scheduled session; if you must reschedule, notify the learner directly and DM your manager or post in the track collaboration channel for another advisor to follow up. [~2–3 hours] Response to questions Actively participate in the Technical Collab Slack channel, ensuring all inquiries are addressed within one business day. Update MMA and learners’ Learner Progress Notes (LPNs) regularly to maintain accurate, timely communication. [~1–2 hours] Content review Periodically review and refine learning content. Suggest curriculum improvements and supplemental resources to enhance learner comprehension and skill development. [~1 hour] Collaborative Team Discussions Engage in weekly team dialogues to share feedback, identify learner trends, and strategize on improving the overall learning experience. Skills Needed Content Expertise Proficiency in the track(s) you are supporting, with the ability to answer questions, provide guidance, and identify additional resources. Familiarity with digital collaboration tools (Zoom, GSuite, Slack, and other track-specific tools) is required for effective communication and learner support. Teamwork Ability to actively listen, build confidence and communicate with learners and colleagues; maintenance of respectful communications and function as a reliable team member. Growth Mindset Passion for empowering others, identifying resources, and adapting to changes in trends across learners, curriculum, and the tech industry. Goal-Orientation Ability to manage your schedule and prioritize multiple demands and make determinations based on content expertise, experience, and data. Professionalism & Communication Highest standard of professional conduct and communication; articulate with strong self-belief and initiative; strong verbal and written communication skills, including public/virtual speaking (Zoom), are a must. Ability to work non-traditional hours (ie. after 6p ET), Evenings & weekends Proficiency in supported track, digital collaboration tools (Zoom, GSuite, Slack), strong communication, ability to work non-traditional hours including evenings and weekends, reliable computer, webcam, high-speed internet, and quiet workspace. Key Responsibilities providing technical guidance conducting one-on-one sessions reviewing learning content Skills & Tools Zoom, GSuite, Slack, Calendly Job Details Category Information Technology Seniority No Prior Experience Required Commitment Part Time, Contract Workplace Remote — United States Languages English About Merit America An organization that nurtures learner proficiency and confidence in technology skills. — Industry Education

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...