Customer Support Telecalling Assistant

We are looking for a Telecalling Assistant to join our team at Talk For Web Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹8000 - ₹10000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.


  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Telecalling Assistant job

Please go through the FAQs to get all answers related to the given Customer Support Telecalling Assistant job
Can freshers or experienced candidates apply for this Customer Support Telecalling Assistant role?
Ans : Candidates who have All Education levels can apply for this Customer Support Telecalling Assistant role.

What is the salary and job type for this role?
Ans : The salary for this Customer Support Telecalling Assistant job ranges between ₹8,000-₹10,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This Customer Support Telecalling Assistant job follows a Night shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 Rohini, Delhi.

How many vacancies are there for this Customer Support Telecalling Assistant job?
Ans : There are 2 vacancies for this Customer Support Telecalling Assistant role.

Is this job open for all genders?
Ans : Yes, this Customer Support Telecalling Assistant job is open for both male and female candidates.

What is the job location for this position?
Ans : The job location for this Customer Support Telecalling Assistant position is Sector 6 Rohini, Delhi.

What makes this Customer Support Telecalling Assistant job a good opportunity?
Ans : This Customer Support Telecalling Assistant job is a good opportunity as it offers a salary between ₹8,000-₹10,000 per month. This is a Full Time job and has 2 openings.

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