Customer Support Email & Chat Process Executive

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Email & Chat Process Executive job

Please go through the FAQs to get all answers related to the given Customer Support Email & Chat Process Executive job
Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Email & Chat Process Executive role.

What is the salary and job type for this role?
Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 37 Faridabad, Faridabad.

How many openings are available for this position?
Ans : There are 2 openings available for this position.

Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Email & Chat Process Executive job. Only female candidates can apply.

Where is this job located?
Ans : This Customer Support Email & Chat Process Executive job is located in Sector 37 Faridabad, Faridabad.

Why should you apply for this Customer Support Email & Chat Process Executive job?
Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.

Candidates can call HR for more info.
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