Customer Support Call Center Executive

We are looking for a Call Center Executive to join our team at Moon Edge Infra Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Center Executive job

Please go through the FAQs to get all answers related to the given Customer Support Call Center Executive job
Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Call Center Executive role.

What salary is offered for this Customer Support Call Center Executive job?
Ans : The salary for this Customer Support Call Center Executive job ranges between ₹10,000-₹14,000 per month.

What shift and timings does this job follow?
Ans : This Customer Support Call Center Executive job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mehrauli, Ghaziabad.

How many vacancies are there for this Customer Support Call Center Executive job?
Ans : There are 2 vacancies for this Customer Support Call Center Executive role.

Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support Call Center Executive job. No prior experience is required.

What does the role of Customer Support Call Center Executive involve?
Ans : As a Customer Support Call Center Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.

What is the job location for this position?
Ans : The job location for this Customer Support Call Center Executive position is Mehrauli, Ghaziabad.

Who is the right fit for this Customer Support Call Center Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling is the right fit for this Customer Support Call Center Executive job.

What makes this Customer Support Call Center Executive job a good opportunity?
Ans : This Customer Support Call Center Executive job is a good opportunity as it offers a salary between ₹10,000-₹14,000 per month. This is a Full Time job and has 2 openings.

Candidates can call HR for more info.
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