Customer Support Assistant Telecalling Manager

We are looking for a Assistant Telecalling Manager to join our team at Perfect Placement Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Assistant Telecalling Manager job

Please go through the FAQs to get all answers related to the given Customer Support Assistant Telecalling Manager job
Can freshers or experienced candidates apply for this Customer Support Assistant Telecalling Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Assistant Telecalling Manager role.

What is the salary and job type for this role?
Ans : The salary for this Customer Support Assistant Telecalling Manager job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.

What shift and timings does this job follow?
Ans : This Customer Support Assistant Telecalling Manager job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town, Rohtak.

How many vacancies are there for this Customer Support Assistant Telecalling Manager job?
Ans : There is 1 vacancy for this Customer Support Assistant Telecalling Manager role.

Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Support Assistant Telecalling Manager role. Only female candidates are eligible.

What is the job location for this position?
Ans : The job location for this Customer Support Assistant Telecalling Manager position is Model Town, Rohtak.

What makes this Customer Support Assistant Telecalling Manager job a good opportunity?
Ans : This Customer Support Assistant Telecalling Manager job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 1 openings.

Candidates can call HR for more info.
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