Customer Service Consultant

🚨 URGENT HIRING | CUSTOMER SUPPORT EXECUTIVE (VOICE PROCESS) | WORK FROM HOME | TELEPERFORMANCE 🚨 šŸ” Looking for a stable Work From Home opportunity?

We are hiring Customer Support Executives (Voice Process) for Teleperformance – join one of the leading global BPOs and kickstart your career from the comfort of your home! šŸš€ šŸ’¼ Role: Customer Support Executive (Voice Process)

šŸ¢ Company: Teleperformance

šŸ” Work Mode: Work From Home šŸ—£ Language Requirement:

āœ… Fluent Gujarati (Mandatory)

āœ… Basic to Good English

āœ… Hindi (Preferred) šŸ’° Compensation:

CTC: ₹18,000/month

In-hand: ₹14,000 – ₹15,000/month ā° Shift: Rotational

šŸ“… Working Days: 6 days a week šŸŽÆ Key Responsibilities:

āœ” Handle inbound customer calls and resolve queries effectively

āœ” Assist customers with refunds, replacements, or repairs based on product type and issue

āœ” Deliver accurate and timely resolutions with a customer-first approach

āœ” Maintain call quality, empathy, and professionalism in every interaction

āœ” Follow SOPs while ensuring high customer satisfaction scores āœ… Eligibility:

šŸŽ“ Freshers & experienced candidates both can apply

šŸŽ“ Undergraduate & graduates welcome šŸ’” Skills Required:

✨ Excellent Gujarati communication skills (must-have)

✨ Good English (verbal understanding & speaking)

✨ Basic computer knowledge

✨ Strong problem-solving & customer handling skills

✨ Ability to work independently in a WFH setup šŸ’» System Requirements (Mandatory):

šŸ”¹ Processor: Core i5/ Ryzen 7, 8th Gen or above

šŸ”¹ RAM: Minimum 8 GB

šŸ”¹ OS: Windows 10 or above

šŸ”¹ Internet: Minimum 20 Mbps (Upload & Download)

šŸ”¹ Power Backup: UPS/Inverter for system & light

šŸ”¹ Webcam mandatory

šŸ”¹ Ability to install EDR software šŸ“ Assessment Criteria:

šŸ“Œ Typing: 25 WPM with 85% accuracy

šŸ“Œ Versant Score: 3 or above

šŸ“Œ AMPI Scores:

Agreeableness: 20

Conscientiousness: 14 🌟 Why Join Teleperformance?

šŸ”„ Work from home convenience

šŸ”„ Stable career with a global brand

šŸ”„ Great exposure to customer handling & operations

šŸ”„ Fast hiring process – Immediate joiners preferred! šŸ“© APPLY NOW – LIMITED OPENINGS!

HR Urvashi

šŸ“§ Email your resume: nithik.salian@teleperformancedibs.com

šŸ“ž Call/WhatsApp: 7021849324 šŸ‘‰ Apply now / Call / Share with your network & help someone land a great job!

šŸ”— Tag someone fluent in Gujarati who needs a WFH job!

#UrgentHiring #WorkFromHome #Teleperformance #CustomerSupport #VoiceProcess #GujaratiJobs #WFHJobs #BPOJobs #HiringNow #FreshersWelcome

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...