Customer Service Associate - Remote Hospitality Support in Mumbai

Join Tech Support Services, a leading provider of innovative technology solutions in the hospitality industry, as a dedicated Customer Service Associate. This exciting remote opportunity is designed for motivated individuals who excel in a flexible work setting and are committed to delivering exceptional customer service. As the first point of contact for our valued clients, you will play a vital role in addressing inquiries and resolving issues with efficiency and professionalism.

In your role as a Customer Service Associate, you will engage with customers through multiple channels, including phone, email, and chat, ensuring a seamless communication experience. Your primary objective will be to provide top-notch service, assisting clients with troubleshooting technical challenges, sharing product information, and guiding them through our diverse range of services. You will need to possess strong communication

Key Responsibilities

  • Assist customers via phone and email
  • Resolve customer inquiries
  • Maintain customer records

Qualifications

  • High school diploma
  • Experience in customer service preferred

Benefits & Perks

  • Work from home
  • Training programs
  • Health benefits

Skills

  • Strong communication skills
  • Problem-solving
  • Familiarity with CRM software
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1. HOW DO YOU PLAN YOUR DAY?

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