Customer Service Associate Fresher

We are looking for a dedicated Customer Service Associate who will provide excellent support to our customers. This role is an excellent opportunity for individuals with 0 to 2 years of experience, and it is suited for those who have completed their 12th grade. The position allows you to work from home in Lucknow, India.Key Responsibilities:1. Customer Support: Respond to customer inquiries through phone, email, or chat. You will need to listen actively and provide clear, helpful answers to ensure customer satisfaction.2. Problem Solving: Identify issues faced by customers and provide effective solutions. This requires analytical thinking to resolve complaints and enhance the overall customer experience.3. Order Management: Assist customers with their orders, including tracking shipments and updating delivery information. Attention to detail is crucial to ensure accurate processing.4. Feedback Collection: Gather customer feedback regarding our products and services. You will play a key role in providing insights that help improve our offerings.Required Skills and Expectations:Successful candidates should have strong communication skills, both written and verbal, to interact effectively with customers. Proficiency in using computers and familiarization with customer service software is beneficial. A friendly and patient attitude is important, as is the ability to work independently and manage time efficiently. Being proactive and willing to learn will help you thrive in this role.

  • Experience

    0 - 2 Years

  • No. of Openings

    780

  • Education

    12th Pass

  • Role

    Customer Service Associate

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

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