Customer Service Agent - Japanese Speaker

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a Japanese-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 10 November 2026.

Most of your day is spent listening, understanding the issue and explaining the next step. Colleagues share tips and approaches often, so you are never working through a difficult case alone.

Your Responsibilities:

  • Keep case records accurate and up to date
  • Suggest improvements that reduce repeat contacts
  • Follow up on open cases so that customers are not left waiting
  • Handle billing and account questions with care and accuracy

Requirements:

  • Fluent Japanese
  • Good English for internal tools and written documentation
  • Previous customer-facing experience is an advantage, though not required
  • Willingness to work the shift pattern set for the team
  • Ability to stay organised when handling several cases at once
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.

This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.
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