Cluster Manager - Quick Commerce, Project Tez

DescriptionA strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores.She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics InitiativesKey job responsibilities- Ensure a safe work environment- Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations- Responsible for the overall Quality, Productivity and dark store performance- Appraise performance; resolve problems; and address staffing needs- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.- Ensuring Building heath and inventory metrics with best in class quality metrics- Collaborate with stakeholders.Taking up cross functionally the adoption of best practices.- Proactively identify and lead process improvement initiatives- Learn and understand the system interventions for order processing.Apprise teams down the line of new process implementation and control measures required.- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.- Ensure best practices in people management and accountable for compliance, Connections and scorecards.- Manage People and team development- Create leaders and talent pipeline.Good stake holder management and project management skills- Do cross functional and cross mile interfacing and take up for the best practices and initiativesBasic Qualifications- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications- 2+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit we- hire/accommodations for more information.If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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