Calling Specialist with Neutral American Accent – Inbound/Outbound Calls - Contract to Hire

We are looking for an experienced Calling Specialist with a clear, neutral American accent to join our team.

The ideal candidate should have strong experience handling US-based customers and businesses, making outbound calls, and communicating professionally and confidently.

Responsibilities:

Make outbound calls to customers/businesses in the USA

Communicate clearly using a neutral American accent

Follow provided calling scripts and guidelines

Handle customer questions and objections professionally

Maintain accurate call records and follow-up information

Schedule appointments or collect required information when needed

Provide a professional and friendly customer experience

Requirements:

Previous experience with US-based calling

Neutral American English accent is required

Excellent spoken English and communication skills

Good listening and conversation skills

Comfortable making outbound calls

Professional and confident phone manner

Reliable internet connection and a quiet working environment

Previous experience with CRM/dialer software is a plus

Important: Please include a short voice recording (30–60 seconds) introducing yourself and explaining your previous US calling experience. This will help us evaluate your accent, pronunciation, clarity, and communication skills.

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