BPO Telecaller Jobs For Freshers - Lucknow

As a BPO Telecaller, you will be responsible for communicating with customers to provide information, resolve issues, and promote services. This role requires effective communication skills and a friendly demeanor.**Key Responsibilities:**- **Inbound and Outbound Calls:** Handle both incoming inquiries and make outbound calls to engage potential customers, ensuring clear and effective communication.- **Customer Support:** Assist customers with their questions or concerns, providing prompt and accurate information to enhance their experience.- **Product Promotion:** Inform customers about products and services, helping to identify their needs and promoting suitable offerings.- **Data Entry and Record Keeping:** Accurately input customer information and maintain logs of interactions for future reference, ensuring data integrity.- **Follow-up Calls:** Conduct follow-up calls to ensure customer satisfaction and gather feedback on their experiences, fostering positive relationships.- **Meeting Targets:** Strive to meet assigned targets for call volume, customer satisfaction, or sales, contributing to the overall goals of the team.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal communication skills to effectively convey information and engage with customers.- **Listening Ability:** Active listening is crucial to understand customer needs and provide the right solutions.- **Basic Computer Knowledge:** Familiarity with computers and office software is necessary for data entry and maintaining records.- **Problem-Solving Skills:** You should be able to think on your feet and come up with solutions when faced with customer challenges.- **Team Player:** Being able to work collaboratively with others in a fast-paced environment is essential for success. - **Positive Attitude:** A friendly and upbeat demeanor will help you connect with customers effectively.

  • Experience

    0 - 1 Years

  • No. of Openings

    250

  • Education

    12th Pass

  • Role

    BPO Telecaller

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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1. HOW DO YOU PLAN YOUR DAY?

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