Dia Art Foundation was established in 1974 for the purpose of collecting, commissioning,presenting major works of art made in the 1960s onward. Today it consists of nine permanent sites across the United States and Germany, as well as three changing exhibition spaces in New York State: Dia Chelsea in the city, Dia Beacon in the Hudson Valley, and Dia Bridgehampton on Long Island. Dia is taken from the Greek word for “through” and conveys the foundation’s role as a facilitator of meaningful artistic experiences that can be encountered in single and repeated visits. Position summary Dia\'s Bookshop is a cornerstone of the visitor experience, with locations at Dia Beacon, Dia Chelsea, and Dia Bridgehampton, and a thriving online store. Generating over 13,000 annual transactions, the bookshops feature a thoughtfully curated inventory of more than 6,000 unique titles, including Dia publications, exhibition catalogs, and custom merchandise. The Bookshop Manager is based out of Dia’s largest bookshop in Beacon, where there are dedicated staff who operate the store. This position also oversees operations of the smaller bookshop at Dia Chelsea, which is staffed by part-time Gallery Attendants (GAs), along with operational support from the NYC Visitor Experience Manager. Additionally, the Dia Bridgehampton site features a limited selection of publications and merchandise specific to that location. The Bookshop Manager is the direct supervisor of one full-time Bookshop Associate and two part-time Bookshop Attendants at Dia Beacon. This position is responsible for the complete oversight and strategic leadership of all retail operations. This includes enhancing the visitor experience, managing all sales and inventory functions, strategically selecting and purchasing new books, and working in collaboration with the Marketing Department to develop new merchandise. The Bookshop Manager is also a key leader responsible for hiring, training, and coaching all bookshop staff. The role requires cross-departmental collaboration to support institutional goals and special events, and regular travel to Dia Chelsea. Essential job duties and responsibilities Operations and financial reporting Manage daily operations of the sales floor and stock area in Dia Beacon; work closely with the NYC Visitor Experience Manager and GA staff on operations in Dia Chelsea and Dia Bridgehampton Oversee the Square sales system and ensure the data is accurate Manage and oversee the opening and closing procedures; credit card reconciliation; and refunds and exchanges across retail sites and online Manage bookshop budget and assist with preparing the annual budget, with attention to cost of goods sold and product development forecasting Monitor and report sales activity at the end of month for Dia’s Finance, Publications, and Management staff Manage the annual inventory count and prepare detailed reports for independent audit Develop and maintain vendor relations including correspondence and invoices Act as primary liaison for distributing complimentary copies internally Work closely with Dia’s consignment partners; track and report on their sales Sales and inventory management Perform and oversee visual merchandising in Beacon, Chelsea, and Bridgehampton and for off-site events Oversee all inventory management including for book fairs and special events, conducting the annual audit and evaluation of rates of sale to replenish the sales floor, and coordinate shipments to Chelsea and Bridgehampton as needed In consultation with Dia’s Curatorial and Publications teams, work closely with publishers, distributors, and sales representatives to stay up-to-date on new titles relating to Dia’s collection, exhibitions, artists, and special events Collaborate with the Marketing Department, which owns and manages designs and product development for all Dia merchandise Ensure Dia publications are up-to-date in Dia’s online bookshop With the full-time Bookshop Associate, fulfill online book sales in a timely manner Collaborate with the Marketing department on promotions and events as needed; ensure all bookshop information on Dia’s website and in the online store are up-to-date Staff management and cross-departmental collaboration Manage staff, schedules, and payroll for the Dia Beacon Bookshop Provide training and regular feedback for bookshop staff in Beacon and the GA staff in Chelsea and Bridgehampton to ensure they are knowledgeable about Dia’s collection and shop inventory, well-versed in the Square sales system, and deliver excellent customer service Collaborate with the Publications Department on projected sales to determine print run of Dia publications; coordinate shipping as they are published. Monitor and report sales activity of distributed titles. When needed, process pre-orders Collaborate closely with Marketing staff on postcards and new merchandise production Work with Program and Marketing staff to support book launches, book fairs, and public programming, and Development staff to support special events and membership campaigns as needed General/other responsibilities and duties Be knowledgeable and provide visitors with information about Dia (history, programming, policies) and the region when needed Manage, research, and resolve issues with bookshop software applications and serve as the systems liaison with the Information Technology department Must maintain knowledge of shipping and receiving policies Education, certifications, and experience Bachelor’s degree or equivalent experience required; background in art or art history preferred. Minimum of 3 years bookshop management experience with strong administrative, retail sales, and purchasing experience required Minimum of 2 years direct supervisory experience including experience with training, coaching, and mentoring staff to achieve professional growth and excellent customer service Demonstrates fiscally sound practices and decision making Experience working in a retail environment, preferably within a museum Proficiency required in Microsoft Office Suite (specifically Excel) and Square for retail; comfortable generating reports and troubleshooting system issues when needed Experience with financial reporting or budget forecasting and data analysis or retail analytics preferred Experience with online store management and marketing a plus Knowledge, skills, and abilities Must have strong organizational, analytical, and project management skills; be detail-oriented and able to prioritize and meet deadlines Excellent communication, interpersonal, and customer service skills required Collaborative and works well within a team setting Knowledge of Dia Art Foundation and contemporary art publishers preferred Knowledge of Hudson Valley cultural sites a plus Working conditions and physical demands This is a full-time, 40-hour per week position requiring onsite presence Thursday through Monday, including most holidays, special events, and programs as needed Travel to Dia Chelsea (approximately 1–4 times a month as needed); annually to Dia Bridgehampton is required Able to lift and/or move a minimum of 30 lbs. Able to sit, bend, and climb ladders Able to stand for long periods of time Qualified candidates are invited to apply by completing the online job application, linked here , and attaching a resume and letter of interest. Dia provides a competitive salary and comprehensive benefits package with significant employer contributions towards the cost of healthcare premiums. The 401(k) plan provides 100% employer match up to 4% of the employee’s deferral and immediate vesting. Paid time‐off benefits include three weeks of vacation, ten days of sick leave, thirteen holidays, and a generous parental leave program. Work-related travel expenses are fully covered. Additionally, staff ID badges gain reduced or free admission to most American museums and arts organizations. Dia Art Foundation is an Equal Opportunity Employer and does not discriminate on the basis of age, color, national origin, ethnic origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law in its employment policies. In addition, Dia will provide reasonable accommodations for qualified individuals with disabilities and supports an equitable, inclusive, and neurodiverse workplace. #J-18808-Ljbffr Experience: 8 years required