Aftersales and Service Engineer

<p>HAUS is seeking an Aftersales and Service Engineer to join our growing team in India. In this role, you will be the key technical contact for our clients, ensuring the efficient operation of our Separator and Decanter systems through hands-on service, troubleshooting, and customer support. You will also play a critical role in driving aftersales engagement and spare parts business.</p><p><br></p><p><br></p><p>🚀 What Will You Do?</p><p><br></p><p><br></p><p><strong>Service Responsibilities</strong></p><ul><li>Perform <strong>installation</strong>, <strong>commissioning</strong>, and <strong>preventive/corrective maintenance</strong> of Separator and Decanter systems at customer sites.</li><li>Troubleshoot <strong>mechanical</strong>, <strong>instrumentation</strong>, and <strong>electrical</strong> issues effectively.</li><li>Prepare and maintain accurate <strong>technical service reports</strong>.</li><li>Provide <strong>on-site training</strong> and technical support to customer teams.</li><li>Ensure optimal <strong>machine performance</strong> and contribute to <strong>customer satisfaction</strong>.</li></ul><p><br></p><p><strong>After Sales Responsibilities</strong></p><ul><li>Actively <strong>promote HAUS aftersales offerings</strong> to industrial clients.</li><li>Build and manage <strong>long-term customer relationships</strong> with key accounts.</li><li>Identify and generate <strong>spare parts sales opportunities</strong>.</li><li>Collaborate with internal <strong>engineering</strong> and <strong>project teams</strong> to support business growth and successful deal closures.</li></ul><p><br></p><p><br></p><p>🎯 What We Expect From You</p><p><br></p><ul><li>Minimum <strong>5 years</strong> of combined experience in <strong>technical service</strong> and <strong>aftersales</strong>, ideally with <strong>Separators or Decanter systems</strong>.</li><li>Degree or diploma in <strong>Mechanical</strong>, <strong>Electrical</strong>, or <strong>Mechatronics Engineering</strong>.</li><li>Strong <strong>problem-solving</strong> skills with hands-on technical expertise.</li><li>Excellent <strong>communication</strong>, <strong>customer orientation</strong>, and <strong>negotiation skills</strong>.</li><li><strong>Self-motivated</strong>, structured, and goal-driven.</li><li>Willingness to <strong>travel extensively across India</strong> for customer visits and technical interventions.</li><li><strong>Fluency in English</strong> – both spoken and written.</li></ul><p><br></p><p><strong>What We Offer:</strong></p><p>🚀 <strong>Career Growth</strong> – Opportunities for professional development and career advancement,</p><p>💼 <strong>Dynamic Work Environment</strong> – A collaborative and supportive team culture,</p><p>📚 <strong>Continuous Learning</strong> – Training programs and learning resources to enhance your skills,</p><p>💰 <strong>Competitive Compensation</strong> – A salary package that reflects your experience and expertise,</p><p><br></p><p>If you are interested in this role, we look forward to your application!</p><p><br></p>

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