Admin Assistant (Lucknow)

We're looking for a highly organized Administration Assistant to support our client's transition to a new Field Service Management (FSM) platform. This is an exciting opportunity for someone who enjoys data accuracy, scheduling, and operations support in a fast-paced workplace. Initially, you'll focus on data cleansing and system migration to ensure a successful implementation. Once the new platform is live, you'll take ownership of scheduling, compliance administration, customer communication, and day-to-day operational support for a busy fire protection services business. What You'll Do Phase 1: System Transition - Clean, audit, and prepare legacy data for migration into the new FSM platform. - Assist with transferring customer, asset, and job history into the system. - Configure service contracts, compliance schedules, and asset testing frequencies. - Ensure data accuracy and maintain high-quality records throughout the migration. Phase 2: Operations Support - Schedule and coordinate high-volume Planned Preventative Maintenance (PPM) jobs. - Manage engineer schedules, site access requirements, and permit-to-work applications. - Respond to customer enquiries and coordinate with field engineers. - Maintain accurate client, asset, and job records within the FSM system. - Generate compliance reports, operational documentation, and invoicing records. - Support the operations team with day-to-day administrative tasks. Must-Haves - 2+ years' experience in administration, operations support, scheduling, or coordination roles. - Experience working in a high-volume, service-based environment (field services, facilities management, construction, trades, maintenance, logistics, or similar). - Strong experience with data entry, spreadsheet management, or data cleansing with excellent attention to detail. - Excellent organizational and time management skills with the ability to manage multiple priorities. - Strong written and verbal English communication skills. - Profi .

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