వాయిస్ & నాన్-వాయిస్ కాల్ సెంటర్ ఏజెంట్

We are looking for a Voice & Non-Voice Call Center Agent to join our team at Nexpo Power Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
  • It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 0 - 1 years of experience.

Voice & Non-Voice Call Center Agent job గురించి మరింత

ఇవ్వబడ్డ Voice & Non-Voice Call Center Agent jobకు సంబంధించిన అన్ని సమాధానాలను పొందడానికి దయచేసి FAQలను పరిశీలించండి
fresher లేదా అనుభవం ఉన్న అభ్యర్థులు ఈ job కు apply చేయవచ్చా?
Ans : అన్ని విద్యాస్థాయిలు అర్హత మరియు 0-1 సంవత్సరాల అనుభవం ఉన్న అభ్యర్థులు ఈ role కు apply చేయవచ్చు.

ఈ position లో ఎంత సంపాదించవచ్చు?
Ans : ఈ position లో మీరు ₹18,000-₹26,000 నెలకు సంపాదించవచ్చు.

ఈ job లో ఏ shiftఉన్నాయి?
Ans : ఈ job లో Day shift ఉంది.

ఈ job ను ఇంటి నుండి చేయవచ్చా?
Ans : అవును, ఇది work from home job కావడంతో ఇంటి నుండి చేయవచ్చు.

ఈ Voice & Non-Voice Call Center Agent job లో ఎన్ని vacancies ఉన్నాయి?
Ans : ఈ position కి 5 openings ఉన్నాయి.

ఈ job అన్ని genders కు అందుబాటులో ఉందా?
Ans : అవును, ఈ job పురుషులు మరియు మహిళలు ఇద్దరికీ అందుబాటులో ఉంది.

ఈ role లో మీరు ఏ పని చేయాలి?
Ans : Voice & Non-Voice Call Center Agent గా, మీరు Computer Knowledge వంటి skills కు సంబంధించిన పనులు చేయాలి.

ఈ position యొక్క job location ఏమిటి?
Ans : ఈ position యొక్క job location 1st Block Koramangala, Bangalore.

ఈ Voice & Non-Voice Call Center Agent job కు సరైన అభ్యర్థి ఎవరు?
Ans : Computer Knowledge వంటి skills మరియు 0-1 సంవత్సరాల అనుభవం ఉన్న అభ్యర్థి ఈ job కు సరైనవాడు.

ఈ Voice & Non-Voice Call Center Agent job ను మంచి అవకాశంగా ఏమి చేస్తుంది?
Ans : ఇది మంచి అవకాశం ఎందుకంటే ఈ job కు ₹18,000-₹26,000 నెలకు జీతం ఉంది, ఇది ఒక Full Time job మరియు 5 openings ఉన్నాయి.

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